IT Support Technician with Mainframe Printing Experience
Resume:
Arlisa R. Stovall
Chicago, IL 60620
E-mail: *************@*******.***
Education Graduate May 1993 Kennedy-King College Chicago, IL
Associate Arts in General Studies
Work Experience January 2012-December 2025TransUnion Chicago, IL
Technician
Maintaining printer 465 continuous feed printer using a software called Solimar.
Job responsibilities included maintaining and printing from 3800 printers utilizing JES2 commands.
Work with Open Systems and UNIX and the job consists of copying data set names from Open Systems to DLT tapes.
Pulling tapes from machines (Silos) that have automatically eject the tapes. Once the tapes has collected, then they are scanned on a website called SecureSync. The tapes are then loaded into containers and shipped offsite (Iron Mountain).
Install new phones for new associates (Avaya Phones). Program the phone with new extensions
IT Support: Initiate call using a software called Crisis Connect by getting technicians and engineers to troubleshoot any issues with different software and hardware.
March 2010-Januray 2012 Acxiom Chicago, IL
Computer Operator
Job responsibilities included maintaining and printing from 3800 printers utilizing JES2 commands.
Work with Open Systems and UNIX and the job consists of copying data set names from Open Systems to a DLT, LT2, or LTO tapes.
Pulling tapes from machines (Silos) that have automatically eject the tapes. Once the tapes has collected, then they are scanned on a website called SecureSync. The tapes are then loaded into containers and shipped offsite (Iron Mountain).
Skills Data Entry
Typing (35wpm)
REFERENCES AVAILABLE UPON REQUEST
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