Phlebotomy Technician with Mobile Experience

Steve Casseus

Gainesville, FL ***** +1-904-***-**** **************@*****.***

Professional Summary

Detail-oriented NHA Certified Phlebotomy Technician with mobile, dialysis, and clinical experience performing venipuncture and capillary collections across diverse patient populations. Highly skilled in all blood collection systems with strong knowledge of order of draw, specimen integrity, and infection control. Known for professionalism, patient comfort, and strict adherence to HIPAA, OSHA, and CLIA standards in fast-paced and independent work environments. Work Experience

Phlebotomist

Quest Diagnostics Gainesville, FL

January 2026 to Present

I Deliver efficient blood draws, handle specimens with precision, and supported lab operations in a fast-paced environment while providing exceptional patient care and comfort. Phlebotomist (PRN)

Steady Hand Mobile Labs

January 2024 to Present

• Perform mobile blood collections in residential, clinical, and on-site settings

• Utilize evacuated tube, syringe, and butterfly collection systems

• Follow proper order of draw to ensure specimen accuracy and integrity

• Verify patient identity and maintain strict confidentiality

• Accurately label, process, and transport specimens per CLIA guidelines

• Deliver compassionate, professional care while working independently Phlebotomy Technician – Clinical Training

Phlebotomy

• Completed 100+ successful venipunctures and capillary collections

• Collected specimens from pediatric, adult, and geriatric patients

• Maintained sterile technique and infection prevention standards

• Demonstrated professionalism, accuracy, and patient-centered care. Assistant Manager

Steak ‘n Shake Gainesville, FL

January 2022 to December 2025

• Supervised daily restaurant operations, including staff management, scheduling, and workflow optimization

• Trained and mentored team members to ensure high-quality customer service and operational efficiency

• Maintained inventory, ordered supplies, and ensured compliance with safety and health regulations

• Managed cash handling, POS transactions, and financial reporting

• Resolved customer issues professionally while maintaining a positive team environment

• Developed leadership, communication, and organizational skills in a fast- paced environment Patient Care Technician / Dialysis Technician

DaVita Dialysis

January 2020 to December 2021

• Provided direct patient care for individuals undergoing hemodialysis

• Monitored vital signs before, during, and after treatments

• Assisted with vascular access preparation and infection control procedures

• Maintained strict adherence to HIPAA, OSHA, and safety protocols

• Supported patient comfort and education in a clinical setting Shift Leader

Hms host Fort Lauderdale, FL

January 2017 to June 2019

• Cook

• Prep

• Directed guests to their table

• Accommodated and managed large parties

• Took and packed to-go orders

• Managed customer requests

• Helped bus tables

• Monitored training of new employees

Sales Associate / Customer Experience Specialist

Nike

January 2014 to December 2017

• Delivered high-quality customer service in a fast-paced retail environment

• Assisted customers with product selection, sizing, and performance needs

• Maintained accurate cash handling and point-of-sale transactions

• Upheld brand standards, visual merchandising, and inventory organization

• Collaborated with team members to meet daily sales goals and store objectives

• Demonstrated professionalism, communication skills, and attention to detail Education

Business (Upper secondary education)

Broward College Davie, FL

June 2014 to Present

Phlebotomy (CPT Certification)

Steady hand Phlebotomy Gainesville, FL

November 2025 to January 2026

High School Diploma

South Plantation High School Davie, FL

August 2010 to June 2014

Business (Associate)

Broward College Davie, FL

Skills

EMR systems Collecting samples for laboratory testing Fair Housing regulations OSHA Prepress Client services Writing skills Deal closing Outdoor work Shift management Phone etiquette Medical laboratory work Patient care Nursing home experience Laboratory compliance Retail sales transactions Gender issues counseling Clinical laboratory experience Hospitality Serving Experience Data entry POS Customer inquiry handling Microsoft Word Driver safety training Adobe Photoshop Clinical documentation Leadership Experience Load securing safety procedures Guest services Event Planning Sales Supervising experience Negotiation Managing patient records Leadership Business Development Customer Service Quality control Operations management Serving FRECH Customer support Inventory Control Microsoft Outlook Communication skills Evacuated Tube, Syringe & Butterfly Systems Dialysis Healthcare infection prevention and control expertise Typing Patient Identification & Consent Attention to detail Photography Supervising Experience French Electronic health records

(EHR) management Windows Managing hospitality teams Customer service CPR Laboratory safety Restaurant experience Climbing Delivery driver experience Math Organizational skills Moving Vehicle inspections Team development Venipuncture CLIA regulations HIPAA Guest relations Hospitality Experience POS systems Technical Proficiency Senior care Front Desk Cooking Marketing Office Experience Grocery store Teamwork Busser Budgeting Customer communication Cash handling CRM software Medical equipment operation Order of Draw & Specimen Integrity Phlebotomy Microsoft Office Computer operation Property leasing Time management Heavy lifting Multilingual Host Blood sampling Van driving Mobile devices Patient charting Assisting with diagnostic tests and procedures Packing Experience with children Hotel experience Infection control Adobe Illustrator Guest Service Patient interaction Unloading Front desk Productivity software Geriatrics Cash register Janitorial experience Administrative Experience CREOLE GPS Sterile laboratory techniques Quality Control Safe work practices Specimen collection / processing

Languages

Haitian Creole - Fluent

Bilingual

French - Fluent

Certifications and Licenses

Culinary Arts

March 2014 to Present

BLS Certification

Food Handler Certification

Driver's License

ACLS Certification

Certified Phlebotomy Technician

First Aid Certification

Food Safety Certification

Forklift Certification

Non-CDL Class C

Groups

Leader

July 2014 to December 2015

Campus activities Board

Additional Information

Authorized to work in the US for any employer

Fluent in French and Creole

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