Customer Service & Operations Specialist

C B Coby Blanchard

*** ***** ***** ********* ***. D3, OH 44827 419-***-****

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PROFESSIONAL

SUMMARY

Dynamic and results-driven professional with extensive experience at Raising Canes, excelling in customer service and teamwork. Proven ability to enhance operational efficiency through effective communication and multitasking. Skilled in cash handling and maintaining high standards of cleanliness, consistently ensuring customer satisfaction and safety in fast-paced environments. SKILLS • Customer service • Teamwork and collaboration

• Multitasking and organization • Time management

• Clear communication • Cash handling

• Cleaning • Self-discipline

• Flexible schedule • Basic math

• Learning agility

WORK HISTORY CREW MEMBER 08/2025 to CURRENT

Rasing Canes Ontario, OH

Prepared and assembled food orders efficiently to maintain service speed and quality.

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Assisted in training new team members on operational procedures and customer service standards.

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Ensured cleanliness and organization of workstations to promote a safe environment.

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Maintained inventory levels by restocking supplies as needed during peak hours.

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Collaborated with team members to streamline kitchen processes for improved workflow efficiency.

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Monitored food safety practices, adhering to health regulations consistently during shifts.

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• Worked front counter, drive-thru and other areas.

• Took orders, prepared meals, and collected payments. FOOD DELIVERY DRIVER 01/2022 to 12/2024

Door Dash Mansfield, OH

Delivered food orders efficiently, ensuring timely service and customer satisfaction.

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Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.

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Communicated effectively with customers regarding order status and delivery expectations.

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Maintained vehicle cleanliness and safety standards to promote operational efficiency.

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MATERIAL HANDLER 08/2023 to 07/2024

Whirlpool Marion, OH

Operated forklifts and pallet jacks to transport materials efficiently across warehouse floor.

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Prepared and organized materials for production lines, ensuring timely availability for assembly processes.

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Conducted regular inventory checks, maintaining accurate stock levels and identifying discrepancies.

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Collaborated with team members to optimize workflow and enhance overall productivity in material handling operations.

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CONVENIENCE STORE CLERK 03/2023 to 08/2023

Duchess Ontario, OH

• Operated cash register, processing transactions accurately and efficiently.

• Maintained cleanliness and organization of store shelves and displays. Assisted customers with product inquiries, providing knowledgeable recommendations.

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Stocked inventory, ensuring products were well-displayed and replenished regularly.

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Monitored store security, reporting suspicious activities to management promptly.

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Handled customer complaints with professionalism, resolving issues effectively.

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RESTORATION TECHNICIAN 09/2022 to 03/2023

Core Restoration Ontario, OH

Performed water extraction and drying procedures to restore properties post-damage.

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Operated specialized equipment for mold remediation and air quality improvement.

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Conducted thorough site assessments to identify restoration needs and hazards.

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Collaborated with team members to execute emergency response plans effectively.

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• Ensured compliance with safety protocols during all restoration activities. Maintained inventory of supplies and equipment for efficient workflow management.

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CONSTRUCTION WORKER 04/2022 to 09/2022

Zara Construction Ontario, OH

• Operated hand and power tools to complete construction tasks efficiently.

• Assisted in site preparation, including excavation and material handling.

• Followed safety protocols to maintain a secure work environment.

• Collaborated with team members to ensure project deadlines were met.

• Maintained clean and organized job sites to enhance productivity.

• Supported skilled tradesmen in executing complex construction activities.

• Adapted quickly to new tasks and learned various construction techniques. Utilized hammers, saws, squares, levels, and fastening devices to complete projects.

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EDUCATION High School Diploma 05/2021

Shelby High School, Shelby, OH

High School Diploma

Pioneer Ctc, Shelby, OH

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