Security Officer

Deborah L. Houston

**** ******* ** *** ****

Spring, Tx 77379

*.**********@*****.***

Technical Proficiency

IBM and compatible computers, Windows applications. Typing 60+ wpm, 10 key by touch, proficient with multiline phone systems and variety of office equipment

Career History

Current

Retired

2020

Alorica

Sept 2018 to May 2020

Worked as a Customer Service Agent answered multiple calls meeting quota and time sensitive

Nov 2016 to Sept 2018

Worked for XPO Logistics, assisted csr team with prepping, routing daily deliveries and research pods to complete manifest. Entered MS numbers to verify status in order to file remaining pods. Filed vendors pods from drivers work orders, cancellation and reschedules. Responsible for pulling and placing older files in storage. Assisted managers with special projects upon request

International Guard Services June 2015 to Oct 2016

Secure and patrol designated post, document daily reports, responsible for scanning sensors on all check points

Always Best Care June 2010 to June 2015

Responsible for personal care and proper nutrition. Restorative services, social services and mental health, also include transporting to appointments as required

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