AMY
ARMSTRONG
************@*****.***
Fenton MO
Organized and proactive Executive Assistant, Secretary-Treasurer, and Office Manager with over 10 years of experience supporting senior executives and managing complex administrative operations. Adept at calendar coordination, travel planning, budget oversight, communications, and document management. Skilled in handling confidential information with discretion and streamlining workflows that enhance productivity. Recognized for exceptional professionalism, accuracy, and strong communication skills in fast-paced environments. SUMMARY
SKILLS
Executive & Administrative
Support
•
Calendar & Schedule
Management
•
• Meeting Coordination
• Budget Oversight
• Financial Reporting
• Expense Tracking & Auditing
• Travel Arrangements
• Office Operations
• QuickBooks
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft Teams
• Zoom Virtual Meetings
• Database & File Management
• Staff Supervision
Confidential Information
Handling
•
Customer & Stakeholder
Relations
•
• Adobe Acrobat
• Google Workspace
• Payroll & Accounting Software
Database & File Management
Systems
•
• Organization
ACCOMPLISHMENTS
Recognized by management for my willingness to learn additional roles outside of my normal scope, which resulted in my being promoted from Office Manager to Union Representative.
•
Recognized by management and our Executive Board for my willingness to learn additional roles outside of my normal scope, which resulted in my being promoted from Union Representative to Secretary-Treasurer in August of 2025.
•
United Food and Commercial Workers Union Local 88 - Secretary- Treasurer / Union Representative / Office Manager
St. Louis, MO, USA • 12/2019 - Current
University of Missouri Extension - Communications Specialist Kirkwood, MO, USA • 09/2012 - 11/2019
WORK HISTORY
Provide comprehensive executive-level administrative support to union officers and executive board leadership.
•
Oversee an annual operating budget exceeding $2 million, handling payroll, vendor contracts, and benefits administration.
•
Prepare and present financial and operational reports for board and trustee reviews.
•
Manage calendars, meeting schedules, and event logistics, ensuring clear communication and timely follow-up.
•
Draft, edit, and distribute official correspondence, reports, and presentations.
•
Coordinate travel arrangements and maintain expense reports for senior leadership.
•
Supervise administrative staff and manage day-to-day office operations for efficiency.
•
Maintain confidential records related to personnel, finances, and labor activity.
•
Serve as Trustee for Health & Welfare and Pension Funds, ensuring fiduciary compliance with ERISA standards.
•
Provided administrative and communication support for program directors and departmental leadership.
•
• Office administration
Verbal and written
communication
•
• Customer service
• Keyboarding skills
• Appointment scheduling
• File management
• Calendar management
• Document preparation
• Schedule management
• Quickbooks
• Payroll processing
• Payroll administration
• HIPAA guideline compliance
• Proofreading expertise
• Administering payroll
• Meeting support
• Travel arrangements
• Business correspondence
• Office management
• Bookkeeping
• Administrative support
• Employee communications
Webster University
St. Louis, MO • 05/2010
Bachelor of Arts: Journalism
EDUCATION
Notary Public for State of Missouri
CERTIFICATIONS
Managed internal and external correspondence, reports, and digital communications.
•
Coordinated logistics and materials for meetings, conferences, and community outreach events.
•
Supported team scheduling and document preparation for multiple projects simultaneously.
•
Maintained websites and social media content to support public engagement initiatives.
•
Conducted research and compiled analytical reports to support strategic planning.
•
Assisted with labor education programs and facilitated workshops promoting workplace rights and community education.
•
English
Native or Bilingual
LANGUAGES
Dan Telle- 314-***-**** (Former Supervisor)
Kyle Norris- 314-***-**** (Current Supervisor)
Kim Chapman- 314-***-**** (Executive Board Member) Doug Swanson- 207-***-**** (Former co-worker)
REFERENCES