Detail-Oriented Administrative & Customer Support Professional

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Chasity Griffin

*********@*****.*** 405-***-**** Yukon, OK

PROFESSIONAL SUMMARY

Detail-oriented and dependable professional with experience in customer service and administrative support.

Skilled in managing communications, maintaining accurate records, and handling multiple tasks efficiently.

Known for strong attention to detail, professionalism, and the ability to work independently. Seeking an

opportunity where strong organizational and communication skills support effective daily operations.

PROFESSIONAL SKILLS

● Customer Service & Client Support ● Attention to Detail & Accuracy

● Multiline Phone Systems ● Confidentiality & Discretion

● Data Entry & Document Management ● Organization & Administrative Support

RELEVANT EXPERIENCE

Customer Service & Communication

● Provided clear, accurate information to clients, improving understanding and overall service experience

● Built and maintained positive relationships while engaging customers and supporting their needs

● Managed high-volume incoming calls, delivering timely responses to customer inquiries

● Delivered consistent service in fast-paced environments while managing multiple priorities

Administrative & Organizational Support

● Prepared reports and maintained filing systems to support document retrieval and workflow accuracy

● Managed paper and electronic documents with strong attention to detail

● Maintained confidentiality when handling sensitive information

● Utilized multitasking and organizational skills to support daily operations

Operations & Workplace Support

● Maintained clean and organized work environments to support operational efficiency and productivity

● Assisted with opening and closing procedures while following company policies

● Supported inventory organization and basic operational tasks

● Followed established procedures to ensure consistency, accuracy, and efficiency

EMPLOYMENT HISTORY

Kitchen Aide, ERPARC 08/2019 - 03/2020

Front Desk Clerk, Days Inn by Wyndham 07/2018 - 08/2019

Kitchen Aide, Norman Public Schools 08/2015 - 01/2016

Customer Service, CCA Incorporated 05/2012 - 05/2013

Best Western Hensley’s 07/2002 - 05/2012

EDUCATION

Platt College Travel and Tourism Oklahoma City, OK 2000

Wellington High School High School Diploma Wellington, TX 1992

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