Senior Banking & Customer Service Specialist
Resume:
Kreanna Dangerfield
Phoenix, AZ
***************@*****.***
Work Experience
Senior Bank Specialist
Discover bank - Phoenix, AZ
April 2023 to Present
Deposit Rep specialist
help customers with all types of requests with accounts . Help activate debt card, assist with transfers coming in and out, send out official checks, verify transactions on accts for checking accts, Saving, Money Market. Close, open and reinvest CD and IRA CDs
Customer Service Advocate
CARVANA - Phoenix, AZ
December 2021 to August 2023
STC Rep. verified customer ownership of vehicles before purchase by reviewing titles, trust accounts, beneficiary docs and payoff loans from lein holders Sell to carvana
Casework/verification certified
Pull payoffs from lien holders
Calculate payments and prepare checks and ACH payments for customers and lien holders Data entry
Administrative work
Customer Service Representative
24-7 Intouch - Phoenix, AZ
January 2019 to October 2021
I work for Hyundai bluelink as tech support with bluelink services write up tickets, clear cache and cookies, rest account/passwords make appointments, help with navigation, data entry, Microsoft office/word and so much more troubleshooting activities
Teacher
Tutor Time - Phoenix, AZ
January 2019 to December 2019
Driver
Ubereats
August 2018 to December 2018
I pickup meals from restaurants and then deliver it to the customer. PCA
Harmony Healthcare
April 2016 to November 2017
My position was to clean, provide medication, cook as well as clean my clients and just anything they had trouble doing for themselves
Teacher Assistant
Delta t group
March 2012 to November 2017
Overnight Stocker/ team member
Walmart - Phoenix, AZ
November 2012 to May 2014
Packaging up items, breaking down items,overnight stocking and organizing items Shift Leader/Cashier
Dairy Queen - Las Vegas, NV
April 2008 to June 2011
customer service
Education
High school diploma
Shadow Ridge High School
Skills
• ACH
• Accounting
• Financial Statement Preparation
• Windows
• Customer service
• Communication skills
• Microsoft Word
• Data entry
Additional Information
Computer Microsoft Skills
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