Multifaceted Kitchen Leader with Direct Care Experience
Resume:
Chrissy Neely
Ambridge, PA *****
*****.********@*****.***
Willing to relocate: Anywhere
Work Experience
Line Cook
Totins Diner-Wexford, PA
October 2023 to Present
Rehired back line cook
General Manager
Tracks End Restaurant-Ambridge, PA
September 2022 to Present
Management in the kitchen. Placing and receiving orders, cooking, cleaning,
• Met with clients to discuss their needs, issue quotes and and review orders
• Managed a team of 12 employees
• Managed and trained new hires
• Maintained staffing levels
• Successfully implemented new policies and procedures to improve team efficiency
• Monitored and maintained budgets
• Complied with state and labor mandates
DSP (Direct Support Professional)
Passavant Memorial Homes-Coraopolis, PA
August 2024 to March 2025
• Provided direct support to individuals with disabilities, assisting them in daily activities and promoting independence
• Assisted with personal hygiene tasks such as bathing, grooming, and dressing
• Implemented personalized care plans for each individual, ensuring their specific needs and goals were met
• Administered medications according to prescribed schedules and documented any changes or reactions
• Monitored vital signs and reported any abnormalities or concerns to medical staff
• Supported individuals in meal planning, preparation, and feeding as needed
• Transported individuals to appointments, outings, and community activities while ensuring their safety at all times
• Assisted with mobility devices such as wheelchairs or walkers to enhance mobility and accessibility
• Provided emotional support and companionship to individuals during difficult times or when feeling isolated
• Collaborated with a multidisciplinary team including doctors, therapists, and social workers to ensure holistic care for individuals
• Maintained accurate records of services provided, progress made by the individuals, and any incidents that occurred
• Participated in training programs to stay updated on best practices in direct support services for individuals with disabilities
• Ensured a clean and safe environment for the individuals by performing regular housekeeping duties
• Managed crisis situations calmly and effectively by following established protocols
• Advocated for the rights of the individuals served by addressing any concerns or issues that arose
• Attended meetings with family members or guardians of the individuals served to discuss progress or address any questions/concerns
• Assisted in implementing behavior management strategies tailored to each individual's needs
• Promoted community integration by organizing outings/activities that align with individual interests/ preferences
• Demonstrated excellent communication skills when interacting with both verbal/non-verbal individuals
• Cultivated positive relationships built on trust/respect between myself/the team I worked alongside and the individuals served
• Ensured confidentiality of sensitive information related to the individuals' personal lives and medical conditions
• Provided assistance with financial management, including budgeting and bill payment
• Collaborated with families/guardians to develop individualized goals for each person's growth and development
• Assisted in coordinating medical appointments, therapies, and other healthcare services as needed
• Implemented behavior support plans designed to address challenging behaviors while promoting positive alternatives
• Supported individuals in developing daily living skills such as cooking, cleaning, and managing personal finances
• Participated in team meetings to discuss progress, challenges, and strategies for improving care/ support services
• Responded promptly to emergencies or crisis situations by following established protocols
• Maintained a calm demeanor during stressful situations to provide reassurance and stability for the individuals served
Lead Line Cook
Totins Diner-Wexford, PA
August 2022 to October 2022
Lead line cook in a very busy diner
Home Health Aide
Private duty
Education
High school diploma or GED
GED
Skills
• Phone etiquette
• Behavioral health
• Meal Preparation
• Line cook experience
• Medical equipment operation
• Cleaning
• Laundry
• Culinary experience
• Patient observation
• Personal care home
• Customer Service
• Intellectual disabilities support
• Medical transportation experience
• Working with people with autism
• Mobile devices
• Working with individuals with intellectual disabilities
• Patient monitoring
• Cooking
• Computer skills
• Sanitation
• Fast casual experience
• Toileting assistance
• Kitchen management
• POS
• Communication skills
• Meal assistance
• Behavior Management
• Patient incontinence care assistance
• Organizational skills
• Memory care
• Time management
• Restaurant experience
• Dependability
• Long term care
• Patient Care
• Assisted living
• Nursing
• Team management
• Hospital experience
• Childcare
• Kitchen experience
• Dementia care
• GPS
• Food service management
• Acute care
• Safety standards in production
• Serving
• Food service
• Sanitation procedures
• Micros POS
• Computer literacy
• Geriatrics
• Caregiving
• Assisting with ADLs
• Food safety management
• Working with geriatric patients
• Aloha POS
• Call center experience
• Cook experience
• Driving
• Basic knife skills
• Home care
• Transportation safety regulations
• Food safety
• Nursing home experience
• Food handling
• Alzheimer's care
• Medical Terminology
• Older adults
• Group home
• Employment support for individuals with disabilities
• Experience working with students
• Care plans
• Inventory control
• Hospitality
• Direct patient care
• Vital signs
• Food preparation
Languages
• English
Certifications and Licenses
Food Handler Certification
CPR Certification
Driver's License
September 2022 to July 2026
First Aid Certification
ServSafe Food Manager Certification
Food Safety Certification
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