Senior Banking Operations & Branch Leader
Resume:
Patrick Okoth Abodi
PROFESSIONAL SUMMARY
Results-driven experienced accountant with a strong background in banking operations, customer service, and team leadership. Skilled in driving branch performance, managing risk, and enhancing customer satisfaction through strategic financial solutions. Experienced in supervising daily operations, supporting business growth, and ensuring compliance with banking regulations. Adept at fostering a high-performance culture and delivering exceptional banking services.
PROFESSIONAL EXPERIENCE
Assistant Branch Manager- Equity Bank- Bondo and Isbania Branches (Aug 2023-Present)
• Led branch operations and customer service initiatives, ensuring seamless banking experiences for over 5,000 clients monthly, resulting in a 30% increase in customer retention and satisfaction.
• Managed a portfolio of SME and retail clients, analyzing financial needs and offering tailored banking solutions that boosted loan uptake by 25% and improved asset quality.
• Supervised a team of 15+ staff, providing training, mentorship, and performance evaluations, leading to a 40% improvement in operational efficiency and service delivery.
• Implemented risk management strategies, ensuring full compliance with Central Bank of Kenya regulations and internal policies, reducing audit exceptions by 60%.
• Drove branch growth through targeted business development initiatives, increasing deposit mobilization by KES 800 million annually and expanding customer acquisition by 20%.
Operations and Cash Centre Manager- Equity Bank- Lodwar & Kisumu Branches (2017-2023)
• Managed branch revenue streams and cost control measures, reducing operational expenses by 20% while increasing profitability through strategic financial planning.
• Implemented risk mitigation strategies and strengthened internal controls, leading to a 40% reduction in fraud-related incidents and compliance breaches.
• Led a team of 30+ staff, providing mentorship and performance management that resulted in a 95% achievement of key performance indicators (KPIs) and a 25% improvement in service delivery.
• Developed and executed financial reporting and budgeting strategies, increasing financial forecasting accuracy by 30% and ensuring full regulatory compliance.
• Managed the disbursement of KES 500 million in cash transfers and scholarships under the Wings to Fly and Hunger Safety Net programs, impacting over 5,000 beneficiaries in Turkana and ASAL regions, with a 98% success rate in fund distribution. Bank Accountant- Equity Bank-
Lodwar (2014-2017)
• Prepared and submitted monthly financial reports and annual budgets, improving financial planning efficiency by 35% and enhancing decision-making processes.
• Managed branch cash operations, ensuring 100% timely payments to clients and achieving full compliance with banking policies and regulatory standards.
• Led cost management initiatives, optimizing expenditure and stock control, reducing budget variances by 15% and improving financial sustainability.
CONTACT
Address
Kisumu, Kenya
Phone
number
711446666/07
63174376
************@*****.**.**
SKILLS &
COMPETENCIES
• Financial and
accounting software
proficiency (sage
and QuickBooks)
• Banking and
regulatory Expertise
• Analytical and
Problem-Solving
Skills
• Leadership and
team management
• Stakeholder and
relationship
management
• Project and
Performance
Management
• Communication and
presentation Skills
• Adaptability and
Multitasking
• Attention to Detail
and Numerical
Acumen
LANGUAGES
English/Swahili
INTERESTS & HOBIES
Article Writing
Playing Football
• Conducted financial analysis and reporting, providing data-driven insights that led to a 20% increase in strategic investments and economic planning for the branch.
• Coordinated the Hunger Safety Net program and Wings to Fly initiative, ensuring 98% efficiency in cash transfers and educational support for vulnerable communities.
Relationship Officer-Equity
Bank- Cash and Accounts
Opening (2010-2014)
• Managed cash transactions and account opening processes, enhancing customer onboarding efficiency by 30% and ensuring compliance with banking regulations.
• Supervised Red Cross/UNICEF cash transfers, overseeing the disbursement of funds to 10,000+ beneficiaries with a 98% accuracy rate, minimizing delays and errors.
Accounting Intern- Lemuma Pharmacy Limited/Accounting Tutor Pioneer Training Institute
• Conducted auditing and ledger reconciliation, identifying and rectifying discrepancies in financial statements, reducing accounting errors by 40%.
• Prepared and analyzed financial records, including creditors’ ledgers and petty cash transactions, improving financial reporting accuracy by 25%.
• Taught purchasing and supplies at diploma and certificate levels, mentoring over 100 students, with 70% securing jobs in the finance and procurement sectors
EDUCATION
Bachelor of Commerce (Accounting Option). KCA University, Nairobi, Kenya 2015 (Graduated with Second Class Upper Division) Certified public Accountant- NYS Institute of Business Studies. Pass. Kenya Certificate of Secondary
Education. Agai Mixed Secondary
School, Kisumu, Kenya 2004 (B-)
Kenya Certificate of Primary Education
Agai Primary School, Kisumu, Kenya 1999
Other Training
• Job Placement Seminar at NYS Institute of Business Studies (Dec, 2009)
• Paramilitary Training at NYS College Gilgil (2005-2006)
• Sontech Computer Services (2004-2005)
Leadership Roles
• Chairman Student Council- NYS Institute of Business Studies
(2008/2009)
• Chairman Writers Club and Treasurer Wildlife Club- NYS Institute of Business Studies (2008/2009)
REFEREES
Mr. Javan Odera
Business Growth and
Development Manager, Equity
bank (Kenya) Ltd
*****.*****@**********.**.**
Mr. Dominic Bulimo
Branch Operations Manager
Equity Bank Ltd-Kisumu
Dominic.Bulimo@equityban
k.co.ke
Mr. Abraham
Rotich
Lecturer KCA
University
Abraham.rotich
@kca.ac.ke
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