Office Admin & Operations Specialist Resume Title
Resume:
ASHLIN ANTONY P A
Nationality: Indian Date of Birth: 14.02.2003 Gender: Male
Phone number: +91-892******* Email address: ****************@*****.***
Home: Palliparambil House, 8/1032 B, Kocherry, R.G.Pai Road, Mattancherry, 682020 ABOUT ME
Dedicated healthcare administration professional with a Diploma in Hospital Administration and Healthcare Management and international healthcare management certification. Demonstrates strong administrative, documentation, and coordination skills, with experience in compliance filing, statutory documentation, and office operations. Proficient in MS Office and Tally, with the ability to manage records, support payroll and tax filings, and maintain confidentiality in fast-paced environments. Known for effective communication, adaptability, and a commitment to continuous learning, seeking to build a long-term career in healthcare administration within the international job market. WORK EXPERIENCE
Administrative / Office Operations Executive 18/10/2023 – Present Pacific Agro Tech (P) Ltd, Kerala
Country: India
• Managed day-to-day office administration, documentation, and workflow coordination to ensure operational efficiency.
• Supervised administrative staff, assigned responsibilities, and monitored performance, attendance, and task completion.
• Handled official correspondence, filing systems, digital records, and maintained data accuracy and confidentiality.
• Coordinated meetings, prepared agendas, recorded minutes, and supported effective communication among stakeholders.
Debt Recovery Agent – State Bank of India (Credit Cards) 2022 - 2023 Salura Associates, Kerala
Country: India
• Managed assigned credit card recovery cases in accordance with SBI policies and RBI regulatory guidelines.
• Conducted customer follow-ups via calls and meetings to negotiate repayment plans, settlements, and account regularization.
• Maintained accurate recovery documentation, payment records, and follow-up reports within internal tracking systems.
• Prepared recovery status updates and performance reports for review by bank and agency management. Cashier Sales Executive Assistant Store Manager 2021- 2022 More Retail Private Limited, Kerala
Country: India
• Managed POS billing, cash handling, and daily reconciliation processes while ensuring accuracy and compliance with financial controls.
• Delivered high-quality customer service by assisting with product selection, promotions, and issue resolution to enhance customer satisfaction.
• Supported daily store operations including shift scheduling, opening and closing procedures, and coordination of sales activities.
• Monitored inventory levels, managed stock replenishment, and ensured proper merchandising and stock availability.
LANGUAGE KNOWN
Mother tongue(s): MALAYALAM
Other language(s):
ENGLISH
LISTENING C2 READING C2 WRITING C2
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user EDUCATION AND TRAINING
Diploma in Hospital Administration & Healthcare Management ADI Group of Management Studies, Kerala, India [2023 – 2024] BA Sociology
Mahatma Gandhi University, Kerala, India [Pursuing] Higher Secondary (Humanities)
Edward Memorial Higher Secondary School, Kerala, India [2018 – 2020] High School
T.D. High School, Mattancherry, Kerala, India [2017-2018] KEY SKILLS
Healthcare Administration
Hospital Operations Management
Office Administration
Documentation & Record Management
CERTIFICATIONS
Level 5 International Diploma in Healthcare Management
Skill Development Course in International Healthcare Management
Personality Development & Life Skills Training
Certification Program – Indian Institute of Banking & Finance
MS Office & Tally – ADI Group of Management Studies TECHNICAL SKILLS
Tally MS Word MS Excel MS PowerPoint
PASSPORT DETAILS
Passport No : C7211703
Date of Expiry : 14.01.2035
Place of Issue : Kochi, Kerala, India
DECLARATION
I hereby declare that the above-furnished information is true and correct to the best of my knowledge and belief. ASHLIN ANTONY P A
Regulatory Compliance
ESI & PF Filing Support
Income Tax Filing Assistance
Customer Service Coordination
Vendor & Inventory Management
Data Accuracy & Confidentiality
Process Improvement
Stakeholder Communication
HINDI
LISTENING B2 READING B2 WRITING B2
SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2
TAMIL
LISTENING B2 READING B2 WRITING B2
SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2
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