Dynamic 30+ Year Retail Leader with District Management Expertise
Resume:
MICHAEL B YOUNG
SKILLS
Multi-Location Leadership
• Leadership skills
• Recruiting and hiring
• Goal setting and performance metrics
• Team development
• Financial management
• Leadership development
• Budget management
Dynamic retail management leader with over 30 years of experience in driving operational excellence and profitability across multiple business units. Proven track record in team building and strategic collaboration, consistently optimizing processes to enhance revenue performance. Expertise in managing expense lines and fostering strong partnerships, contributing to sustained business growth. Committed to leveraging extensive industry knowledge to further elevate organizational success. EXPERIENCE
April 2025 - January 2026
District Manager Majors Management/MAPCO, Birmingham, AL June 2022 - February 2025
District Manager GPM Investments, Richmond, VA
December 2006 - June 2022
Restaurant General Manager C Store General Manager District Manager Divisional Merchandising Manager Indirect Tax Analyst Love's Travel Stops and Country Stores, Inc., Oklahoma City, OK Directed multi-store operations, including QSR and other food concepts, ensuring compliance with organizational standards and policies.
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Developed strategic sales initiatives to enhance market share and drive revenue growth.
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Mentored managers, fostering leadership skills and promoting best practices across teams.
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Analyzed performance metrics to identify improvement opportunities and implement effective solutions.
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Conducted regular training sessions to enhance staff productivity and customer service excellence.
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Established a culture of continuous improvement, encouraging innovation and growth within the district.
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Provided ongoing support for store managers in dealing with day-to- day challenges they faced while running their respective locations.
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Oversaw performance and processes at multiple store locations, including multiple locations with food concepts, ensuring operational consistency.
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Strengthened management teams by hiring skilled leaders and preparing assistants for advancement.
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Utilized teamwork within stores to drive execution of company strategies.
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• Assisted management teams in reaching company's fiscal goals. Adhered to all state and federal regulations to safeguard company assets.
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Oversaw multiple locations, with QSRs and company branded food concepts, ensuring excellent day to day operations.
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CONTACT
Birmingham, AL 35233
*******.*.*******@*****.***
Bold Profile
January 1996 - January 2006
Route Salesman Reeser's Fine Foods, Inc, Yuma, AZ
January 1982 - January 1996
Crew Person Shift Lead Assistant Manager General Manager McDonald's, Inc., Yuma, AZ
Managed recruitment, scheduling, and training for teams between 10 and over 100 members.
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Executed inventory management, ordering processes, and planogram implementation.
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Oversaw accurate invoice verification for merchandise and maintenance transactions.
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• Facilitated training and implementation of food safety program.
• Operated and maintained point of sale systems.
Prepared and submitted state tax returns for 15-18 states within assigned region.
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Successfully completed Loves manager training program at Loves University.
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Honored with the distinguished Founders Award for excellence achieved in 2012.
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• Earned the Customer Service Star Award - 2014.
Recognized as leading fundraiser within division for Children's Miracle Network Hospitals.
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• Delivered services on designated routes to more than 30 clients. Delivered products, displayed merchandise in stores, and removed expired items.
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• Increased revenue by recommending additional products.
• Managed team operations through effective scheduling and training.
• Managed inventory processes to ensure efficient stock levels. Managed invoicing operations for both facility upkeep and merchandise purchases.
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• Conducted training sessions on food safety protocols.
• Trained team members on use of point of sale system. Facilitated customer service-focused order processing with suggestive selling tactics.
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Successfully completed McDonald's 2 week management training at Hamburger University
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EDUCATION AND TRAINING
Some College (No Degree)
Arizona State University, Tempe, AZ
3 Semesters
Some College (No Degree)
Arizona Western College, Yuma, AZ
2 Semesters
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