Customer-Focused Service Professional
Resume:
Yanni Belton
Peachtree Corners, GA
*************@*****.***
Professional Summary
Customer-focused professional with over 1 year of experience in fast-paced service environments, including retail and food service. Proven ability to handle customer concerns, de-escalate situations, and maintain professionalism under pressure. Strong communicator and quick learner with experience adapting to new systems and procedures. Able to work independently, manage responsibilities efficiently, and provide high-quality customer support in both team-based and structured environments.
Core Skills
- Customer Service & Escalation Handling
- Communication (In-Person & Phone)
- Time Management & Multitasking
- Problem-Solving & Decision-Making
- Organization & Attention to Detail
- Fast Learner / Adaptable
- Team Collaboration
- Basic Computer & Administrative Skills
Professional Experience
Cashier
Panera Bread – Norcross, GA
February 2024 – May 2025
- Delivered high-volume customer service while managing transactions accurately
- Resolved customer concerns and maintained a calm, professional attitude during escalated situations
- Communicated clearly with customers and team members to ensure smooth service
- Demonstrated strong attention to detail when handling orders and payments
- Adapted quickly to company systems, procedures, and daily operational changes Preschool Teacher (Student Program)
Maxwell High School of Technology – Lawrenceville, GA August 2023 – May 2024
- Managed classroom activities and maintained a structured, organized environment
- Made independent decisions to support student needs and ensure safety
- Communicated effectively with students and staff in a professional setting
- Demonstrated responsibility, patience, and strong organizational skills Sandwich Artist
Subway – Norcross, GA
July 2025 – August 2025
- Assisted customers with orders while maintaining speed and accuracy
- Handled multiple responsibilities simultaneously in a fast-paced environment
- Followed procedures and maintained consistency in food preparation and service Front of House Team Member
Chick-fil-A – Fayetteville, NC
September 2025 – October 2025
- Greeted customers and provided friendly, efficient service in a high-volume setting
- Took orders and supported team operations while maintaining professionalism
- Demonstrated strong communication and teamwork skills Education
High School Diploma
Norcross High School – Norcross, GA
August 2021 – May 2025
College (In Progress)
Georgia Gwinnett College – Lawrenceville, GA
August 2025 – Present
Certifications
- CPR Certification
- Fire Safety Certification
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Relevant Strengths for This Role
- Over 1 year of customer service experience (retail/food service)
- Experience working in structured, professional environments
- Strong ability to stay calm and handle difficult customer interactions
- Quick learner able to understand new processes and systems
- Comfortable working independently and managing responsibilities Languages
- English
Contact this candidate