Detail-Oriented Administrative Support Specialist

Jovan Middleton

***** ********* **** *** **** Beltsville MD, 20705

Phone: 301-***-****

*****.*********@*****.***

Professional Summary

Detail-oriented Administrative Assistant with strong organizational, communication, and multitasking skills. Experienced in managing schedules, handling correspondence, and supporting daily office operations. Proven ability to maintain accuracy, prioritize tasks, and improve efficiency in fast-paced environments.

Skills:

Strong organizing skills, Ability to learn and adapt to new concepts, policies and procedures, Proficient of Microsoft Office, Word, Excel, Outlook, PowerPoint, Ability to organize and maintain safeguard highly confidential information using tact and discretion, Effective both oral and written Detail oriented and ability to work with minimal supervision or none, Ability to create presentations, Ability to train and develop, Strong work ethics, professional attitude, reliable and flexible to change, Typing of 55 Wpm.

Experience

City Mail Carrier

United States Postal Service – Arlington, VA

Mar 2016 – Present

Loading case ledge with as much mail as possible. Retrieve parcel hamper which is a wheeled container filled with large and small parcels that may weigh up to 70 lbs. Place packages and letters in mailbox and secure with mailbox flap. Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork. Sort mail for delivery, arranging it in delivery sequence. Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks. Route mail to correct destinations. Register, certify, and insure parcels and letters. Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes. Operate vehicles or material-moving equipment. Bundle mail in preparation for delivery or transportation to relay boxes. Provide notifications to customers or patrons. Return incorrectly addressed mail to senders. Route mail to correct destinations. Complete forms that notify publishers of address changes. Provide customers with change of address cards and other forms.

Administrative Assistant

George Washington University Washington, DC

Dec 2014 Feb 2016

Events planning, Draft and type office memos, Make photocopies of correspondence, documents, and other printed

matter, Assisted with office operations and administrative tasks, Responsible for operating the office daily, Responsible for assisting students with parking, Data Entry, Creating spreadsheets of schedules using Microsoft excel, Creating graph chart analyzing budget spend, Create and enter invoices in Microsoft excel, Answering multi-line phones, Managing calendar, direct calls, and take messages, Check daily emails using Microsoft outlook, Communicate with faculty, employees, and other individuals, to answer questions, disseminate or explain information, and address complaints, Order office supplies, Review files, records, and other documents to obtain information to respond to requests.

Administrative Assistant

GW Faculty Washington, D.C.

Nov 2009 Jul 2014

Responsible for operating the office daily, Answering daily phone calls, Filing/Organizing

paperwork, Checking daily emails using Microsoft outlook, Providing excellent service to patients and

providers daily, Conducting daily task using Microsoft office, Attending occasional staff meetings, Following

up with patient providers to obtain medical records, Data entry, Ordered and distributed office supplies while adhering to a fixed office budget, Providing strong communication skills both verbally and written.

Patient Registration

Prince Georges Hospital Landover, MD

Aug 2007 Nov 2009

Answer phone calls and forward to the correct people Greet persons entering establishment, determine

nature and purpose of visit, and direct or escort them to specific destinations Sort and distribute

mail, Prepare mail for pickup order office supplies and restock when necessary, Checking in/checking out

patients, Patient registration, Answering a multi-line phone system, Scheduling

appointments, Pulling/filing charts, Reconciling at the end of the day, Operating basic office equipment.

Education

High School Diploma: General Studies

Northwestern High School Hyattsville, MD

Bachelor’s Degree

Howard University- Washington, D.C.

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