Compassionate Support Professional with Diverse Experience

SARAH PLEMMONS

Shelley, ID • 986-***-****

PROFESSIONAL SUMMARY

Compassionate and dependable professional with extensive experience in customer service, behavioral support, and community assistance. Skilled at building trust with individuals from diverse backgrounds, resolving challenging situations, and maintaining calm under pressure. Known for strong communication, reliability, and providing high-quality service in both customer-facing and care-focused environments. PROFESSIONAL EXPERIENCE

Lakes Life Skills — Spirit Lake, IA

Direct Support Professional Dec 2023 – Jul 2025

• Provided daily support to individuals with developmental disabilities and mental health challenges while promoting independence and dignity.

• Built strong trust-based relationships through patient communication and attentive care.

• Assisted individuals with transportation, appointments, medication reminders, and employment readiness.

• Helped individuals develop life skills including hygiene routines, household management, and community engagement.

• De-escalated behavioral and emotional crises using supportive communication and coping strategies. Casey’s General Store — Spencer, IA

Customer Service Associate / Attendant Jun 2023 – Dec 2025

• Delivered friendly and efficient customer service in a fast-paced retail environment.

• Operated registers and handled transactions with accuracy and attention to detail.

• Assisted customers with questions, purchases, and problem resolution.

• Maintained store cleanliness and ensured merchandise was organized and stocked. Spencer Community Schools — Spencer, IA

Special Education Teacher’s Assistant Sep 2021 – Dec 2023

• Supported students with developmental and behavioral needs in a special education classroom.

• Assisted teachers implementing IEP and 504 plans to support learning.

• Provided one-on-one support to students during lessons and classroom activities. Full-Time Parent 2013 – 2022

• Managed household operations while raising four children, developing strong organization, budgeting, and multitasking skills.

EDUCATION

Collins High School — Buckley, WA High School Diploma CPR & First Aid Certified

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