EVANGELINEFARLAND
Phoenix, AZ *****
***************@*****.***
PROFESSIONAL SUMMARY
Diligent Data Entry with background in managing and organizing
records efficiently. Successfully streamlined filing systems and ensured
accurate documentation. Demonstrated expertise in data entry and document
retrieval.
SKILLS
• Computer literate • Numeracy skills
• Teamwork • Communication
• Research • Document scanning
• Communication • Problem-solving
• Software application • Privacy policy expertise
• Filing systems • Clerical skills
WORK HISTORY
03/2024 to 12/2025 Records Specialist, Scanning Project Coordinator
22nd Technologies
• Customer Overview: Arizona Department of Environmental Quality
• Research, Collect and Compare data
• Compile, sort, and verify the accuracy of data before it is entered
11/2023 – 01/2024 Customer Service Representative
Arizona Department of Transportation
• Compare data with source documents, or re-enter data in verification format to
detect errors
• Conducted training sessions for new hires, ensuring consistent level of service
across team
02/2023 to 11/2023 Customer Service Representative
22nd Technologies
• Customer Overview: Arizona Department of Transportation
• Research, Collect and Compare Data
• Input data, created and maintained electronic filing system for quick and easy
retrieval of records
Evangeline Farland
Resume
Page 2
WORK HISTORY (con’t)
03/2022 – 05/2022 Customer Service Representative
• Customer Overview: Manpower - JP Morgan, CHASE Bank
• Read source documents such as canceled checks, sales reports, or bill, and enter
data in specific data fields or onto disks
08/2021 – 12/2021 Police Records Clerk
City Of Phoenix, Police Department
• Collaborated with department personnel to ensure accurate and timely
dissemination of information
• Enhanced data accuracy through meticulous entry, proofreading, and cross-
referencing of police reports
03/2021 – 08/2021 Customer Service Representative
Randstad US
• Customer Overview: Industrial Commission of Arizona
• Processing peoples request using multiple database
• Customer Overview: Arizona Department of Transportation
• Communicate with customers each work day, addressing customer inquiries,
solving problems and providing appointments via e-mail or phone
• Customer Overview: Arizona Department of Revenue
• Compare data with source documents, or re-enter data in verification format to
detect errors
• Processing individual/business state income taxes
10/2015 – 09/2016 Customer Service Representative
Randstad US
• Customer Overview: Arizona Department of Financial Institutions
• Responded to customer requests for products, services and company information
4/2011 – 9/2015 Accountant I
Arizona Department Of Economic Security
• Research, development techniques of data processing
• Analysis and interpretation of financial data
• Comply and use the GAAP (Generally Accepted Accounting Principles)
• Gathered financial information, prepared documents and closed books
• Improved financial reporting accuracy through meticulous data analysis and
reconciliation efforts
Education
09/1986 Business Curriculumn & GED
Chicanos Por La Causa - Phoenix, AZ