Security Professional with Leadership Experience

Marilyn Jones

Chicago, IL ***** +1-312-***-**** *************@*****.***

Work Experience

Security Officer/ Shift Supervisor/Account Manager Allied Universal Security Services Chicago, IL

September 2019 to Present

I Have PERC Card. Certified in CPR and First Aid. Maintain safe and secure environment for employees and customers by patrolling and monitoring premises of property. Prevent losses and damage by reporting reporting irregularities; informing violators of policy and procedures and restraining trespassers.

• Documented reports of suspicious activity.

• Patrolled Ford Motor Company Interior and Exterior perimeter.

• Enforced security regulations including monthly maintenance of fire extinguishers, water flow, riser and tunnel inspections.

• Licensed professional security officer for 6 years.

• Ensured prohibited items were not brought into Ford Motor Company.

• Promoted after 2 years to Shift Supervisor then Account Manager.

• Effectively communicated pertinent information to visitors and employees.

• Account Manager Duties include payroll, scheduling, compliance trainings and teamwork. Driver

SCR Medical Transportation Chicago, IL

February 2019 to May 2019

They provide a sensitive, caring and responsive transportation service to the physically challenged community. With Special Attention to:

• Staying safe while driving

• Properly loading and securing our passengers

• Cleaning our vehicles everyday and;

• Imploring technology to enhance scheduling, routing and dispatching Security Officer/Shift Supervisor

Allied Barton Security Services Chicago, IL

September 2012 to January 2019

• I provide level one security at Tootsie Roll Industries.

• Camera and Surveillance monitoring.

• Inbound and Outbound Truck Inspections.

• Customer Service in the Command/ Phone Center.

Teacher Assistant

New Zion Child Care Academy Chicago, IL

July 2010 to July 2011

Worked with Infants 6 weeks to 15 months.

* Have current First-Aid and CPR certification

* Assists the teacher to implement lesson plans to nurture and stimulate appropriate development of the children in care. Registration Assistant/ Data Entry/Program Assistant Orion ' s Mind Chicago, IL

August 2009 to April 2010

Educate parents about the program while providing literature.

• Have parents fill out contact cards for follow-up purposes and make phone calls.

• Take attendance and keep record of children participation.

• Assist instructor with activities and instruction. Customer Service Rep/Dispatcher/Warehouse Worker (Full-Time, Temp) Insight/Comcast Communications Urbana, IL

July 2005 to December 2005

Answered customer questions regarding services and billing.

* Dispatched addresses to line workers.

* Completed work orders in the system.

* Inventory, filing and auditing of work service orders. Customer Service Rep/Telemarketer

Business Response Inc. / Americall Group Inc Champaign, IL April 2000 to December 2004

Inbound/Outbound calling

* Met and exceeded sales quota

* Called major credit card holders

* Offered new benefits and services.

Education

Business Administration (College)

University Of Phoenix Online

Skills

Inside Sales Customer service Typing Microsoft Excel GPS Recruiting Security Research Surveillance Cold Calling Shuttle driving Auditing Windows Case Management Front desk Telemarketing Mobile devices Van driver Delivery driver experience Teaching Deal closing Communication skills Executive administrative support Child Protective Services Customer returns handling Microsoft Word English Outbound Sales Load & unload Languages

English

Certifications and Licenses

First Aid Certification

June 2024 to June 2026

Trained by The American Heart Association with ERSI at the Lansing, Michigan Fire Department.

CPR Certification

June 2024 to June 2026

Trained by The American Heart Association with ERSI at the Lansing, Michigan Fire Department.

Home Child Care Provider

January 2004 to January 2007

I was licensed by the State of Illinois Department of Children and Family Services. Driver's License

Drivers license

I have a valid driver’s license.

Security Guard

Obtain State of IL PERC Card.

Cosmetologist

Licensed June 2003 to June 2007.

Additional Information

Authorized to work in the US for any employer

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