Dynamic Customer-Driven Sales Professional
Resume:
EDUCATION
Dynamic professional with a focus on customer service and sales development. Proven ability to enhance client satisfaction and drive revenue through effective marketing strategies and strong relationship management.
NATALIE VU
SUMMARY
Howard Community College
Accounting and Finance
2025 - Current
Wilde Lake High School
2021-2025
SKILLS
Restaurant Hostess, Carrabba's Italian Grill
Feb 2024 - Jun 2024
Greeted and seated guests while maintaining an organized waitlist and dining flow
Managed incoming calls and coordinated takeout and delivery orders Supported team operations by bussing tables and ensuring a clean, welcoming environment
Delivered professional and friendly service to enhance guest experience Ellicott City, Maryland
E-Commerce Business Owner
Nov 2025 - Feb 2026
Developed marketing strategies to promote products and services. Oversaw financial transactions and maintained accurate bookkeeping records.
Built strong relationships with clients to enhance customer satisfaction. Coordinated logistics with suppliers to ensure order fulfillment and delivery accuracy
Utilized social media and digital platforms to promote products and drive engagement
Analyzed market trends to identify growth opportunities for the business. Columbia, Maryland
***********@*****.***
Columbia, MD 21044
WORK EXPERIENCE
Sales development
Customer Service & Client
Communication
Conflict Resolution
Organization & Multitasking
Scheduling & Time Management
Microsoft Office / Google Workspace
Team Collaboration
Financial analysis
Cash Handling & POS Systems
Public Speaking
Phone & Email Etiquette
Roller Rink Attendant, Columbia Association
May 2022 - 2024
Managed front desk operations, overseeing skate rentals, cashier transactions, and customer assistance to ensure smooth facility operation Enforced safety regulations on the rink floor, ensuring a safe and organized environment
Delivered customer service in high-traffic setting, promptly resolving issues to enhance guest experience
Supported café operations by handling food preparation and maintaining cleanliness standards to promote a safe dining environment Columbia, Maryland
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