Educational Childcare Director with Operations & Safety Expertise

Kristine Myers

Greeley, CO *****-**** 970-***-**** **********@*****.***

Summary

Creative director specializing in lesson planning and safety compliance. Proven track record in fostering positive relationships with families and enhancing staff performance. Expertise in creating a supportive and effective educational environment.

Skills

• Budget management

• Lesson planning

• Staff training

• Safety compliance

• Marketing strategy

• Customer relationship management

• Effective communication

• Time management

• Team leadership

Experience

OWNER/DIRECTOR 10/2016 - Current

Miss Kristine's Kiddo Care - Greeley, Colorado

• Managed daily operations of child care facility, ensuring compliance with safety regulations.

• Developed engaging lesson plans for children aged two to five, enhancing learning experiences.

• Supervised staff and trained new employees on best practices and policies.

• Coordinated schedules and activities for children and staff, optimizing workflow efficiency.

• Established positive relationships with parents and guardians, fostering community trust.

• Maintained accurate records of children's progress and attendance for effective tracking.

• Organized special events to enrich children's learning experiences and engagement.

• Oversaw budgeting and financial management, identifying opportunities for growth and diversification.

• Developed strategic plans to increase profitability and efficiency.

• Created marketing campaigns to attract new customers.

• Reviewed legal documents related to business operations. Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.

•

CUSTOMER SERVICE REPRESENTATIVE 01/2011 - 03/2014 TRG Customer Solutions - Bend, Oregon

• Resolved customer complaints efficiently to boost satisfaction levels.

• Educated customers on product features and benefits to enhance understanding.

• Answered inquiries and provided accurate information on products and services.

• Documented interactions in CRM for effective tracking and analysis.

• Collaborated with team members to streamline service processes, improving efficiency.

• Handled high-volume call queues while maintaining exceptional professionalism.

• Engaged in continuous learning to enhance service delivery skills.

• Developed strong relationships through personalized assistance and support. Education and Training

Aims Community College - Greeley, CO Associate of Science Early Childhood Care And Education, 01/2015

Contact this candidate