Administrative Assistant & Attendance Specialist

Margaret Norman

**** *** ****** **** ***. #****

Beaumont, Texas 77706

254-***-**** cell

********.********@*****.***

EXPERIENCE

Brady Independent School District – Brady, Texas

Administrative Assistant / High School Secretary / Attendance Clerk & Front Office Support Aug 2024 – Jul 2025

● Answered multiline phone & transferred to appropriate personnel

● Assisted visitors to the high school

● Verified student attendance records and documented absences

● Communicated with parents and staff to ensure compliance with district and state attendance policies

● Generated daily, weekly, and monthly reports for Texas Education Agency audits

● Managed sensitive student data in accordance with FERPA and HIPAA-adjacent standards

● Software used Microsoft Outlook, Email 365, Time Clock, Frontline, Parent Square, Ascender, Eduphoria and Canva on a daily basis

Mason Independent School District - Mason, Texas

Pre-Kindergarten Paraprofessional (ages 4-5)

August 2023 - August 2024

● I supported PreK students in the classroom, lunchroom, recess, PE and Music.

● I facilitated lunchroom duty for Pre-K - 4th grade students Saginaw Public Schools – Saginaw, Michigan

Administrative Assistant - Attendance Improvement Paraprofessional / Front Office Support / School Principal Support - Dec 2019 – Feb 2021

● Verified student attendance records and documented absences using Skyward Data Entry

● Investigated chronic absenteeism and coordinated interventions with families and external agencies

● Provided office support with phone communication

● Assisted with virtual learning troubleshooting and technical support for students and parents during COVID - Maintained accurate documentation and collaborated with school leadership on compliance issues Midland Public Schools, Midland, Michigan

Special Education Paraprofessional

January 2019 - June 2019

● Supported students with emotional and cognitive impairments grades K-5 in the classroom, cafeteria and playground

Saginaw Township Community Schools, Saginaw, Michigan Teacher Assistant / Paraprofessional (Heritage High, Arrowwood Elementary) February 2017- December 2018

● Supported students with cognitive impairments in the general classroom setting and the special education classroom, implemented the students’ goals and objectives stated on their Individual Education Plan, served as a one on one assistant to a student with physical disabilities

Stephenville ISD, Stephenville, Texas

Substitute Aide & Teacher

October 2011 - November 2016

● Supported grades PreK-12, Special Education and in the general classroom Stay at Home Mom

February 2003 - October 2011

● While raising our children, I volunteered in our community, church and the local schools City of Plano Parks & Recreation Department, Plano, Texas Recreation Coordinator - Administrative Assistant

February 2000 - January 2003

● Coordinated, maintained and registered children and adults for recreation courses located at several different recreation centers, monitored recreation centers and volunteered for community events

Carnival Cruise Lines, Camp Carnival, Miami, Florida Youth Activities Coordinator (aboard ship)

August 1998 - November 1999

● Lived and worked on ship

● Facilitated youth activities aboard ship, supervised children ages 2-18, coordinated special events aboard ship for families

McKinney Independent School District, McKinney, Texas Special Education Teacher (Dowell Middle School)

January 1997- August 1998

● Taught 6th, 7th, 8th grade Language Arts, Math, Social Studies, Life Skills and Special Olympics Coach for McKinney High School, taught students with disabilities, such as Down Syndrome, Autism, Cerebral Palsy, Cognitive and Emotional Impairments. EDUCATION

Texas State University – San Marcos, Texas

Bachelor of Science in Interdisciplinary Studies, Education & Special Education August 1992 - Dec 1996

Collin County Community College – Plano, Texas

General Studies

July 1990 - July 1992

*VOLUNTEER EXPERIENCE*

ST. PAUL’S EPISCOPAL CHURCH, BRADY, TEXAS

THE MUSTARD SEED WOMEN’S SHELTER - SAGINAW, MI

SAGINAW TOWNSHIP COMMUNITY SCHOOLS THEATER-SAGINAW, MI ST. JOHN’S EPISCOPAL CHURCH - Food Ministry, SAGINAW, MI ST. LUKE’S EPISCOPAL CHURCH - STEPHENVILLE, TEXAS

+LOVE THY NEIGHBOR MINISTRY – COMMUNITY CHURCHES & SCHOOLS

+CHILDREN & YOUTH ACTIVITIES COORDINATOR

+SUNDAY SCHOOL TEACHER (AGES 2-12)

+UNIVERSITY CAMPUS MINISTRY, FOOD PANTRY, CLOTHING CLOSET

+RELAY FOR LIFE TEAM CAPTAIN-AMERICAN CANCER SOCIETY STEPHENVILLE ISD, STEPHENVILLE, TX - +PTO, PHOTOGRAPHER, YEARBOOK & FUNDRAISING CHAIR, CLASSROOM MOM

SANTO NINO CATHOLIC SCHOOL - SANTA FE, NEW MEXICO

+PTO, PHOTOGRAPHER, YEARBOOK CHAIR, CLASSROOM MOM

ST. LUKE’S EPISCOPAL CHURCH DAY SCHOOL - DENISON, TEXAS

+PTO, PHOTOGRAPHER, YEARBOOK CHAIR, CLASSROOM MOM

CHRIST EPISCOPAL CHURCH - PLANO, TX - +YOUTH LEADER & SUNDAY SCHOOL TEACHER, HABITAT FOR HUMANITY

MCKINNEY ISD - MCKINNEY, TX +SPECIAL OLYMPICS COACH/HS References Available

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