PA HOUA MOUA
CONTACT
@ **** Upper 20" St N,
Oakdale, MN 55128
*******@*****.***
xy
EDUCATION
THE COLLEGE OF
SAINT SCHOLASTICA
Bachelor of Arts: Business Management
2007-2010
NORTH HIGH SCHOOL
General courses: High School Diploma
2001-2005
SKILLS
> Multitasking Under Pressure
=> Communication
> Problem-solving
+> Attention to detail
> Time management
=> Team collaboration
=> Adaptability
> Leadership
REFERENCES
AVAILABLE UPON REQUEST.
ABOUT ME
Detail-oriented and highly dependable professional with proven
expertise in high-volume data entry, account reconciliation, and
financial record management. Known for exceptional accuracy, speed,
and confidentiality in handling sensitive client data. Eager to
contribute to a fast-paced financial institution where precision,
accountability, and operational efficiency are valued. Committed to
delivering excellence while supporting the team and upholding the
highest standards of compliance and customer service.
WORK EXPERIENCE
US BANK INVESTMENTS
Account Processor (2016-2025)
e Used established procedures to ensure work is done accurately
and timely. Audit coworkers’ work to ensure consistency and
compliance with regulations and guidelines.
e Work closely with financial advisors via phone or email to ensure
appropriate documents are submitted in a timely manner to
avoid missing turnarounds.
e Trained new team members of regulations and procedures to
ensure consistency.
e Provided customer service for internal customers related to
U.S. Bank Investments.
US BANK CORPORATE TRUST
Bondholder Processor/Specialized Finance
Operations (2005-2015)
e Use established procedures to set up and send out foreign and
domestic payments.
e Ensure required documents are provided per guidelines.
e Work closely with customers via phone or email to ensure each
items gets processed smoothly
e Help resolve customer complaints, problems and inquiries
related to Specialized Finance Dept., both internal and external.