Experienced CDL A Driver and Customer Support Specialist

Shantrel Free

CDL A

Roanoke, VA ***** +1-980-***-**** *************@*****.***

Professional Summary

Experienced Sales Representative

Willing to relocate: Anywhere

Work Experience

Fleet Service Agent

Postmates Charlotte, NC

June 2018 to Present

I receive delivery request to my phone that i can accept the delivery or are for pass . Most of my deliveries of my delivers are for Walmart online Delivery, restaurants to convenience stores all delivered to the customers front door. Local Truck Driver

Dave free trucking Mantee, MS

March 2024 to July 2025

Transport tree logs from one destination to another CDL Class A Driver

Swift Transportation Greer, SC

November 2023 to January 2024

operate trucks or commercial vehicles to transport materials and heavy equipment picking up new products, following predetermined delivery routes, and delivering those products in a safe and timely manner to the proper place. Amazon Delivery Driver

JCL Logistics Group, LLC Charlotte, NC

July 2022 to March 2023

Delivering packages to customers along different routes guided by GPS location wearhouse associate

Amazon Pineville, NC

April 2022 to July 2022

Operate, pallet, jacks, moving extra large items into stocking areas loading and unloading trucks Utility Locate Technician

USIC Charlotte, NC

July 2019 to March 2021

Locate and mark the utilities at location on the tickets i receive on the computer Technical support

DitrecTv Charlotte, NC

February 2015 to April 2018

28212

Troubleshooting cable and internet issues with customer walkin then through remote setups upgrading services Education

Associate's

Seminole State College Sanford, FL

High school diploma or GED

Skills

Dishwashing Kitchen experience Forklift Regional lane Organizational skills Windows Driving Phone etiquette Social media management Customer support Microsoft Outlook Multi- line phone systems Load & unload Order entry Salesforce Customer service Computer skills Surveillance Heavy equipment operation Typing Sales Training & development Microsoft Word Technical support Mechanical knowledge Commercial driving Front desk Van driver English GPS Communication skills Materials handling Microsoft Office Time management Tractor- trailer Microsoft Excel Medical terminology Microsoft Access Certifications and Licenses

Hazmat Endorsement

CDL B

Tanker Endorsement

Driver's License

Air Brake Endorsement

October 2023 to March 2028

CDL A

October 2023 to March 2028

Forklift Certification

Air Brake Endorsement

CDL

Non-CDL Class C

Additional Information

Authorized to work in the US for any employer

• Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.

• Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.

• Explain products or services and prices, and answer questions from customers.

• Obtain customer information such as name, address, and payment method, and enter orders into computers.

• Record names, addresses, purchases, and reactions of prospects contacted.

• Adjust sales scripts to better target the needs and interests of specific individuals.

• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.

• Answer telephone calls from potential customers who have been solicited through advertisements.

• Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

• Maintain records of contacts, accounts, and orders.

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