Motivated Entry-Level Candidate Seeking Online Role

DK

DONNA KELLY

**********@*****.*** 843-***-**** Heath Springs, South Carolina 29058

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Gifted tour professional dedicated to giving guests memorable experiences. Delivers on promised entertainment or education for site-specific tours. Focused on continuously improving tours with new information and better group management. Script Creation

Transportation and Travel

Handling Payments

Guest Relations

Training and Mentoring

Discussion Facilitation

Team Rapport

Safety Procedures

Presentation Skills

Cleaning

Dunkirk Lighthouse Dunkirk, NY

Tour Guide

06/1988 - 03/1989

Organized and conducted daily tours for groups of up to 12 people. Maintained a positive attitude and enthusiasm when interacting with guests.

Assisted in the preparation of tour materials including informational handouts, maps, brochures and other documents.

Dr Michael Canderas Silvercreek, NY

Medical Office Receptionist

07/1998 - 08/1999

Greeted patients and visitors in person or on the telephone, answering or referring inquiries.

Provided information to patients regarding appointment scheduling, office hours, billing, and insurance policies.

Scheduled patient appointments, collected co-pays and verified insurance coverage.

Entered patient information into electronic medical record system. Dr Frank Joy Silver Creek, NY

Medical Assistant Receptionist

03/2003 - 10/2005

Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.

Answered incoming calls, scheduled appointments, and provided general information to callers.

Verified insurance eligibility and collected copays and deductibles at time of service.

Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.

Silvercreek High School Silver Creek, NY

High School Cafeteria Cook

Maintained cleanliness and sanitation standards in the cafeteria kitchen and dining area.

Summary

Skills

Experience

09/2007 - 08/2009 Prepared food items according to recipes and menu specifications. Followed all safety and health regulations when handling food products. Assisted with inventory control of food, supplies, and equipment. Tri-County Chemical Dependency

Gowanda, NY

Medical Receptionist

03/2009 - 08/2009

Greeted and checked in patients, updating patient information in computer system.

Verified insurance coverage for appointments and collected co-payments as required.

Scheduled patient appointments, verifying accuracy of appointment times with providers.

Answered incoming calls, responding to inquiries from patients and other medical offices.

Kenneth Owen Irving, NY

Personal Assistant

09/2009 - 12/2015

Performed calendar management and scheduling of appointments for the executive.

Organized travel arrangements, including flights, transportation, and accommodation.

Prepared documents such as reports, presentations, agendas, and correspondence.

Provided administrative support to the executive team by conducting research and preparing statistical reports.

Greeted visitors and answered phone calls on behalf of the executive. Managed all incoming correspondence to ensure timely responses. Conducted research projects as requested by the executive. Brocton Central School Brocton, NY

GED

08/1994

Education and Training

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