Operations Supervisor and Building Manager Enthusiast

Derrick C. Rivers

Palm Bay, FL

Phone: 321-***-****

Email: ************@*****.***

OBJECTIVE

Motivated and dependable professional seeking a position that leverages my experience in operations, supervision, building management, and customer service, with opportunities for growth and advancement.

PROFESSION CORE QUALITIES

Soft Skills

Hard Skills

•Time Management

•Inventory and Facility Management

•Customer Service

•Technical Troubleshooting

•Verbal and Written Communication

•Cash Handling

•Problem-Solving

•Microsoft Office (Excel and Word)

•Attention to Detail

•Dispatching

•Team Leadership

•Supervisory Experience

PROFESSIONAL EMPLOYMENT

ReactDX (Multiple Roles) 04/2016 - 12/2026

Supervisor, Fulfillment and Technical Services Melbourne, FL

•Oversaw fulfillment team responsible for receiving incoming mail, logging devices into the system, sterilizing products, and preparing items for deployment.

•Managed technical services team responsible for diagnosing, repairing, and testing damaged/returned devices according to SOPs to ensure proper functionality before returning to the field.

•Maintained accurate inventory of devices entering and leaving the facility.

•Ensured repaired devices were formatted correctly and ready for redeployment to support customer health and safety.

Building Manager

•Ensured facility remained up to code, which included:

•Fire safety

•HVAC

•Electrical systems

•Pest control

•Lawn care

•Drainage systems

•Tracked and ordered supplies and manage day-to-day building needs.

•Coordinated with external vendors and contractors for repairs and maintenance.

•Performed basic building upkeep and safety checks.

Inventory Specialist

•Maintained inventory for company operations, including high-value equipment and small consumables.

•Processed purchased orders and tracked incoming/outgoing products.

•Utilized NetSuite and Excel to maintain accurate inventory and reporting.

Indian River Furniture 07/2013 – 1/2016

Delivery Driver Rockledge, FL

•Loaded, transported, and delivered merchandise to customers in a timely manner.

•Provided customer service and handled cash transactions accurately.

•Managed delivery of documentation, navigation, and outbound customer communication.

Harris Corporation 02/2011 – 11/2011

Dispatcher Melbourne, FL

•Dispatched technicians to job sites in a timely manner.

•Coordinated technician assignments to customers by aligning their skill sets with customer needs

•Managed and maintained operational documentation in Microsoft Excel.

•Held an active security clearance.

SCHOLASTIC EDUCATION

Cazenovia College Completed Coursework 07/1992- 07/1994

Cazenovia, NY

Leonardo DaVinci High School High School Diploma 06/1992

Buffalo, NY

Certifications

Medication Technician Certification

Security Clearance (For the duration of employment at Harris Corporation)

Additional Information

(Enter Information for Coaching) (Date - Date)

Accolades and Achievements

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