Multifaceted Customer Service Professional with 30+ Years Experience
Resume:
Michele Belcher
LaVergne, TN 37086
*****************@*****.***
Hi! My name is Michele Belcher, and I am a 54 year old Mom & Grandma looking for a place to call my final work home. I have been working since I was 14 years old, and don’t plan on stopping any time soon! I have 3 children and 4 grandchildren who are my world! My hobbies include party planning, camping, fishing and spending time with my family! My work experience includes 30+ years of Customer Service, 15 years of Finance, 10 years of Accounts payable and receivable, and 5 years of Tax filing. I have also worked on multi phone lines and cash registers. I’ve worked in the food industry in fast food and restaurants. I’m looking forward to trying something new to finish my work career and retire at.
Horizon Insurance Group – Donelson, TN
July 2023 – Current
Customer Service / Insurance Producer / Assistant to the Owner
Working with customers to get them insurance and keep their home, auto and life protected.
I want to get a job closer to home. I drive one hour to and from work every day.
O’Charley’s Restaurant – Smyrna, TN
April 2022 – June 2023
Hostess / To Go Specialist / Part time Server
Sat customers at their table, put to go orders together for pick up, served customers at their table.
Restaurant location went out of business
Max Steel Buildings – Murfreesboro, TN
February 2021 – February 2022
Dispatch Coordinator / Customer Service Specialist / Receptionist
Set up dispatch routes for building set up, Took care of customer requests and complaints, Answered phones and sent calls to proper department or person.
I was let go due to breaking my leg and having a total knee replacement. They didn’t want to hold my position for a week to recuperate.
World Finance – Smyrna, TN
June 2015 – November 2020
Financial Loan Specialist
Took applications, closed loans, made collection and solicitation calls, filed tax returns.
My manager at the time put her hands on me and disrespected me in front of one of my most loyal customers, and the company didn’t want to punish her. I did not retaliate; I just called her supervisor. They said it was her word against mine, even though I had a witness, so I quit.
People’s Security Finance – Smyrna, TN
November 2005 – May 2015
Financial Loan Specialist / Accounts Payable and Receivable Clerk
Took applications, closed loans, made collection and solicitation calls
New management came in and cleaned house. Two years later, the company went out of business.
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