Customer Service Coordinator
Resume:
JOSEPH ROBERTS
Orlando, FL *****
***********@*******.***
Dynamic Office Coordinator with a proven track record at Orlando Union Rescue Mission, excelling in document management and inventory control. Adept at fostering communication and delivering exceptional customer service, I effectively coordinated events and streamlined operations, ensuring efficiency and satisfaction in a fast-paced environment.
Office coordination
Document management
Calendar scheduling
Inventory control
Customer service
Communication skills
People skills
Problem solving
Teamwork
Multi-Tasking
06/2025 to Current
ORLANDO UNION RESCUE MISSION
Orlando, Florida
Office Coordinator
Handled sensitive information with discretion, maintaining the confidentiality of company documents and personnel records.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants. Provided exceptional customer service when addressing client inquiries or concerns via phone calls, email correspondence, or in person.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
04/2022 to 05/2025
U-HAUL MOVING & STORAGE COMPANY
Buffalo, New York
Customer Service Representative
Move and hook up U-Haul trucks and trailers for customers. Clean and inspect equipment, and check fluid levels on all trucks. Prepare rental invoices while educating customers on equipment and products. 12/2021 to 04/2022
TESLA AUTOMOTIVE
Buffalo, New York
Customer Service
Perform cleaning operations under strict guidelines. Monitor the cleaning room to ensure all cleaning is completed promptly and correctly. Micro-cleaning all surfaces within a controlled environment. Completing documentations in precise detail for standard operating cleaning procedures. 08/2020 to 11/2021
DAK AMERICAS
Fayetteville, North Carolina
Cleaning Contractor
Maintain waste compactors and waste hoppers.
Operate a forklift, along with frequently moving products up to 50 lbs. Knowledge of raw materials and the production process in the assigned work area. 08/2020 to 11/2021
NFI LOGISTICS
Fayetteville, North Carolina
Customer Service Representative
SUMMARY
SKILLS
EXPERIENCE
Receive the product, and compare the actual shipment to the shipment paperwork. Log the product received into the computer, and log it in the proper location for storage in the computer. Train new associates in inbound and outbound procedures. Proficient at picking and packing kits, processing hazardous materials safely. 07/2012 to 07/2020
ITW SEAT COMPONENTS
Lakeville, Connecticut
Customer Service Representative
Shipping and Receiving, pick orders for the customers. Tests and inspects products at various stages, compiles, and evaluates statistical data to determine and maintain the quality and reliability of products by performing the following duties. Ensure that all manufactured products meet and/or exceed the quality standards set by our customers. Conduct performance testing of all products during the design phase, and calibrate measurement equipment. HIGH SCHOOL DIPLOMA: ENGLISH LITERATURE
Continental Academy, Miramar, FL
English:
Professional
Spanish:
Professional
Jogging, Long walks
Reading
Volunteer Firefighter
Volunteer EMS Driver
EDUCATION AND TRAINING
LANGUAGES
ACTIVITIES AND HONORS
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