Customer Service Professional with Food & Retail Experience

Makailah Davis

Dallas, TX ***** ***********@*****.*** 214-***-****

Summary

Friendly and outgoing customer service professional with experience in food service, retail, and high-volume environments. Skilled in guest relations, cash handling, and creating positive customer experiences. Experience

Hostess/Cashier — Chicken N Pickle, Grand Prairie, TX (Feb 2024 – Feb 2025)

• Greeted and seated guests while maintaining an organized seating chart

• Managed wait times and communicated effectively with guests

• Handled cash and card transactions using POS systems

• Coordinated with staff to ensure smooth service flow

• Assisted with private events and busy shifts

Walmart Associate/Stocker — Red Oak, TX (Mar 2025 – Nov 2025)

• Stocked and organized merchandise to maintain store presentation

• Assisted customers with questions and product recommendations

• Managed inventory and restocked shelves efficiently

• Maintained a clean and safe sales floor

• Worked with team members to meet daily goals

Fulfillment Associate — Amazon Warehouse, Lancaster, TX (Oct 2025 – Jan 2026)

• Picked, packed, and labeled orders accurately

• Maintained inventory organization

• Worked efficiently in a fast-paced environment

• Collaborated with team members to meet quotas

Sales Associate — Foot Locker, Arlington, TX (Jun 2022 – Feb 2024)

• Provided excellent customer service and built relationships

• Processed transactions using POS systems

• Assisted with inventory and merchandising

• Maintained clean and organized sales floor

Education

High School Diploma — Duncanville High School, Duncanville, TX (Aug 2021 – May 2025) Skills

• Customer Service & Guest Relations

• POS Systems & Cash Handling

• Communication & Teamwork

• Food Service & Hospitality

• Multitasking in Fast-Paced Environments

• Upselling & Sales

• Inventory & Stocking

Certifications

ServSafe & Food Handler Certified Driver’s License

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