Versatile Administrative and Retail Professional with High Typing
Resume:
Heather Millan
Hemet, CA *****
*******.**@*****.***
Professional Summary
Results-driven retail professional with 10 years of experience in customer service, cash handling, and inventory control. Proficient in POS systems and retail management software. Proven track record in balancing registers, managing stock, and providing excellent customer service. Possess a strong background in office administration and a passion for merchandising. Authorized to work in the US for any employer
Work Experience
Assistant Manager
Salvation Army-Hemet, CA
January 2023 to Present
My responsibility includes but not limited to customer service, delegating tasks to co-workers, run register, provide necessary change, banks runs, and balance registers at the end of the day inputing all data to computer.
As part of production I put product out in all departments, disposed of product at end of shelf life, and prepare to be shipped back to hub.
Customer Service Representative
CircleK Gas Station-Hemet, CA
August 2022 to December 2023
I stocked cigarettes, food, candy, soda accessories, coffee, garbage, stock floor and coolers, running a register, and putting freight out. I also balance my register at the end of shift. Cashier/Customer Service
711 Franchise-Wildomar, CA
April 2021 to August 2022
I greet customers, ring them up, regulate gas pumps, and process lottery tickets incoming and outgoing. I also keep the foods stocked, and fresh cookies baked daily. I worked graveyard so three companies would drop freight during the night. I was the only person there and all the work would be completed, and customer service through it all.
Assistant Manager
Goodwill Industries-Willits, CA
June 2020 to February 2021
It was my responsibility to count money in, and balance register at the end of the day. Also to ensure customer satisfaction while shopping. I was also doing the job of merchandising, which consisted of going through clothes and sorting good from bad items so only good items go out on the floor. I also opened and closed the store.
IHSS Caregiver
In Home Support Services (IHSS)-Lucerne, CA
January 2019 to March 2020
I provided 24/hr care for a friend of mine, she passed away 3 months after I started. I provided bathroom care, food, ran errands, and kept house clean.
Waitress
CC Oles Mexican Restaurant-Livermore, CA
March 1990 to November 1990
Duties involved making sure the customers were happy during their visit with us, also had side work at the end of the shift.
Education
Senior in Junior College in Office Administration
Mount San Jacinto Community College - San Jacinto, CA February 2015 to June 2019
Skills
• English
• Customer service (10+ years)
• Cash Handling (10+ years)
• POS (4 years)
• Pricing (6 years)
• Inventory Control
• Retail Management
• Office experience
• Customer Satisfaction (10+ years)
• Customer service (10+ years)
• Microsoft Word (6 years)
• Supervising Experience (2 years)
• Front desk
• Freight Experience
• Kitchen Experience
• Loss Prevention (6 years)
• Organizational skills
• Cash register (10+ years)
• Typing
• Commercial cleaning
• Serving Experience
• Cashiering (8 years)
• Childcare
• Spanish
• Caregiving (10+ years)
• Clerical experience
• Cash handling
• Upselling
• Retail Sales
• Assistant Manager Experience
• Merchandising (2 years)
• POS
• Microsoft Office
• Computer skills
Certifications and Licenses
Food Handler Certification
My certification recently expired, of course, this can be easily fixed. C7194174
CDL C7194174 Ex: 10/28
Driver's License
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