Administrative Support Specialist
Resume:
Alex J. Ciarlo
Woodbury, CT *6798
203-***-**** ️ ***********@*****.***
Summary
Detail-oriented, dependable and conscientious with experience in clerical support and data management.
Education
Post University Waterbury, CT Fall 2019 – Spring 2024
Certificate in Business Administration, Threshold Program - Lesley University Cambridge, MA Completed May 2019
High School Diploma, Nonnewaug High School Woodbury, CT Completed 2017
Work Experience
Office Assistant, American Senior Benefits Farmington, CT Fall 2024 – Ongoing
Copy, collate, and consolidate materials – Prepare reports and packets, ensure accuracy in documentation.
Provide administrative support - handle correspondence, assist staff with office tasks
Human Resources Intern, City of Waterbury Waterbury, CT Fall 2021 – Winter 2024
Operated office machines – Used printers, copiers, fax machines, and shredders for daily tasks.
Managed data and files – Entered and updated records, promptly entered data, organized files and documents for quick access.
Copied, collated, and consolidated materials – Prepared reports and packets, ensured accuracy in documentation.
Provided administrative support - handled correspondence, assisted staff with office tasks
Greeter, BJ’s Wholesale Club Waterbury, CT Summer 2020
Greeted customers and provided assistance – Welcomed shoppers with a friendly demeanor and ensured a positive experience.
Located and retrieved items for customers – Assisted in finding merchandise
Shaker’s Kia Watertown, CT Summer 2017
Completed office and clerical work – Performed general office tasks to support daily operations.
Oxford Public Library Oxford, CT Summer 2016
Organized books and media – Sorted and shelved materials, maintained order in collections, and ensured easy access for patrons.
Hispanic Coalition Waterbury, CT Summer 2015
Completed office and clerical work – Performed general office tasks to support daily operations.
Volunteer Experience
Woodbury Senior Center 2025 – Ongoing
Update patron records – Maintaining accurate records of senior center patrons by updating personal and service-related information.
Clean equipment for patron use – Sanitizing gym equipment and tables to ensure a clean and safe environment for visitors.
Perform administrative office work – Assisting with copying, filing, and organizing documents to support office operations
Region 14 Woodbury-Bethlehem Special Education Aide Summer 2019 & Summer 2020
Assisted students during social activities – Encouraged participation and helped create an inclusive environment.
Supported physical and educational activities – Assisted students during recess and PE to promote engagement and safety.
Provided clerical assistance for teaching staff – Helped with document preparation, filing, and classroom organization
Massachusetts Eye and Ear Infirmary Boston, MA January 2018 – May 2019
Updated patients’ charts – Maintained accurate records to support medical staff.
Prepared brochures and pamphlets – Organized materials to help patients understand procedures.
Technology & Software
Microsoft Office Suite, Google Suite, AI Language models, Otter.ai Transcription software, Electronic meeting platforms such as Zoom, Teams, Google Meet, and basic computer troubleshooting.
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