Retail Sales Associate with Entrepreneurial Experience

Objective

Dependable retail professional seeking a sales position to provide excellent customer service, support daily store operations, and contribute to team success in a fast-paced environment. Ability Summary

Customer-focused retail professional with experience in sales support, cash handling, merchandising, and inventory monitoring. Skilled in assisting customers with product selection, resolving concerns, and maintaining organized, visually appealing store environments. Strong communication, problem-solving, and multitasking abilities. Bilingual in English and Spanish providing effective service to diverse customers.

Employment History

01/2024 - 08/2025 Sales Associate/ Business Owner

Kimy's Collection, Santiago De Los Caballeros, Dominican Republic Owned and operated a successful clothing retail business, serving an average of 10 clients per day through in-person sales and social media platforms.

Managed all aspects of daily operations, including inventory control, product selection, pricing, merchandising, and customer service.

Built strong relationships with local and international suppliers to source high-quality clothing at competitive prices.

Provided personalized styling assistance and product recommendations, contributing to high customer satisfaction and repeat business.

Oversaw financial responsibilities including budgeting, cash handling, expense tracking, and monthly revenue reporting.

Maintained accurate inventory records and monitored sales trends to guide purchasing decisions and optimize stock levels.

10/2021 - 08/2025 Cosmetologist/ Business Owner

Kimy's Beauty, Santiago De Los Cabelleros, Dominican Republic Provided high-quality manicure, pedicure, and hair services to an average of 4-5 clients per day, ensuring exceptional customer satisfaction and repeat business. Performed a full range of nail services, including gel and acrylic applications, nail shaping, cuticle care, nail art, and restorative treatments.

Delivered hair services such as cutting, coloring, styling, blowouts, and treatments tailored to client needs. Conducted client consultations to assess nail and hair health, recommend services, and educate clients on proper at-home care.

Managed appointment scheduling, time management, and client flow to maintain an efficient and professional service experience.

Built strong client relationships through personalized service, resulting in positive reviews and consistent referrals.

08/2020 - 09/2021 Front Desk Receptionist/ Operations Associate Platinum Hotel, Santiago De Los Caballeros, Dominican Republic Provided friendly and professional service to a diverse clientele, handling greetings, check-outs, and inquiries.

Prepared guest rooms and public spaces efficiently, ensuring a high standard of cleanliness and presentation.

Strictly adhered to all health, safety, and hygiene protocols to ensure a safe environment. Organized supplies and maintained inventory levels to prevent shortages and ensure smooth operations. Managed a multi-line phone system, accurately relaying messages and providing information. Education History

General High School Curriculum

High School Equivalency Diploma

Institution Mixte Le Semenecer, Port-au-Prince, Haiti Kimberly Seance

El Paso, TX

Phone: 347-***-****

Email: ***********@*****.***

Detailed References

References Available on Request

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