Salesforce Certified Developer with 7.5 Years Experience

Salesforce-certified professional with *.* years of combined experience, including 5.5 years of Salesforce development in multinational organizations and 2 years of software development during a Master’s in Computer Science. Experienced in designing and building scalable Salesforce CRM and Lead-to-Cash solutions across Sales, Revenue (CPQ/Billing), and Service Clouds using Apex, Triggers, Lightning Web Components (LWC), Visualforce, and REST/SOAP API integrations. Proven ability to design robust automation using Flows, asynchronous Apex patterns, and event-driven integrations to ensure reliable and scalable business processes.A proactive self-starter with strong collaboration and problem-solving skills, experienced in delivering high-quality Salesforce solutions in fast-paced, cross-functional environments while maintaining data integrity, governance, and reporting accuracy. Salesforce Certification Platform Developer II Platform Developer I Administrator Agentforce Specialist Skills

Programming & Web Technologies Apex, Java, Python, JavaScript, HTML, CSS, XML, JSON Salesforce Expertise

Development: Apex classes, triggers, test methods, Visualforce, Lightning Web Components (LWC), Aura

Configuration: Flow Builder, Approval processes, App Builder, custom apps and objects, formula fields, Workflow

Automation: Record-triggered flows, screen flows, platform event-based automation, error handling, flow optimization

APIs & Data: REST, SOAP, Bulk API, Metadata API, SOQL, SOSL, Data Loader, Import Wizard, data analysis and cleanup

Security & Access: Roles, Profiles, Permission sets, Sharing rules, user account and permission management.

UI & Reporting: Salesforce Lightning Design System (SLDS), report and dashboard creation, AppExchange, PowerBi.

Clouds: Sales, Service, Marketing, Commerce, Revenue (CPQ/Billing), Salesforce Lightning Experience. Tools & Platforms Jira, Confluence, Slack, Teams, React, MuleSoft, Postman, Omnistudio, AWS, DocuSign. CI/CD & Version Control Flosum, Copado, Gearset, Jenkins, Bitbucket, Git. Soft Skills Problem solving, Communication skills, Adaptability, Leadership, Collaboration, Initiative, Mentorship, Resilient Experience

Salesforce Developer and Admin at Continental, United States August 2023 – Present

Collaborated with Sales Ops, Finance, Legal ops and RevOps stakeholders to gather 50+ business requirements per sprint and design scalable Salesforce architectures supporting Lead-to-Order and Order-to-Cash workflows, ensuring reliable revenue data flow across CRM and downstream financial systems.

Designed and implemented web-to-Salesforce integration using REST APIs and MuleSoft to automate 50+ daily lead captures, territory routing, ownership assignment, lead Enrichment, lead scoring and segmentation and lifecycle tracking to support scalable GTM and sales pipeline operations.

Led Salesforce - KYBP - SAP S/4HANA integration using event-driven architectures using Postman to synchronize financial risk metrics and approval criteria for 500+ prospect accounts, ensuring consistent data exchange between Salesforce CRM and downstream ERP systems supporting finance and revenue operations.

Designed and implemented a bi-directional synchronization framework between Lead - Opportunity and Opportunity - Quote, leveraging Flows and Apex to maintain real-time consistency of critical data, resulting in improved data integrity, accurate forecasting, and reduced manual intervention.

Engineered Salesforce CPQ enhancements by configuring Product Bundles, Price Rules, Pricebooks, and Advanced Approvals, Invoicing supporting end-to-end implementation. Automated pricing and approval workflows that reduced quoting errors by 30% and improved reliability of downstream order and billing data.

Architected a metadata-driven SLA management framework using custom objects, Business Hours, and Custom Metadata to support region-specific configurations. Implemented asynchronous Apex (Batch and Scheduled jobs) for scalable SLA monitoring and automated enforcement across global service operations.

Developed a metadata-driven Lightning Web Component (LWC) enabling B2B customers to submit operational data, with Apex services dynamically generating CSV files and automating secure distribution. Designed the solution for scalable data capture, processing, and integration with downstream systems.

Led end-to-end QA and release management for Salesforce applications, designing test strategies, performing functional and integration testing, and managing sandbox environments while supporting CI/CD deployment pipelines and change management aligned with compliance and audit SOX standards.

Provided ongoing platform reliability and operational support for Salesforce environments, troubleshooting complex production issues, resolving authorization conflicts, and maintaining secure role-based access controls.

Presented Salesforce architecture and integration solutions to stakeholders delivering revenue recognition, technical documentation and training that improved system adoption and enabled data-driven decision making across GTM operations.

Salesforce Developer at Accenture, India April 2019 – July 2021

Managed the design and construction of two large-scale Salesforce projects using Agile methodology, delivering 100+ Salesforce features across frontend and backend CRM components.

Built Apex triggers, Batch classes, and Scheduled Jobs for quote creation, supporting automated process.

Improved workflow efficiency by integrating Salesforce with Microsoft Teams using Salesforce API and MuleSoft integration tools, enabling real-time notifications and enhanced CRM analytics visibility.

Supported integration patterns similar to ERP platforms such as NetSuite, gaining exposure to ERP-style data models and cross-system synchronization.

Education

Masters in Computer Science, Illinois Institute of Technology, United States. GPA: 3.30 / 4.0 May 2023

Bachelors in Computer Science, Savitribai Phule Pune University, India. CGPA: 7.36 / 10.00 March 2019 Anushka Sonawane

Ohio, United States 312-***-**** *****************@*****.*** https://www.linkedin.com/in/anushka-sonawane/

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