Administrative
Resume:
To Whom it May Concern:
Please find attached my resume for an open position with your facility that I may qualify for. I am a very honest, reliable, motivated and compassionate person. I have gained lots of work experience with past positions that I feel would be an asset to your facility. I consider myself a quick learner, open-minded, outgoing and responsible person. I am also proud of myself on being creative, eager to learn, motivated, honest, reliable and flexible. With my attention to detail and being driven to work hard, I can offer support to your facility. If you need any further information, please do not hesitate to contact me by phone call, email and/or text. I look forward to hearing from you soon.
Sincerely,
Dianne Arnold
DIANNE ARNOLD
167 W. Carol Street, Alliance, OH 44601
330-***-**** ~ **********@*****.***
OBJECTIVE: A position which can benefit from my administrative, customer service, communication, verbal & written skills, multi-tasking and utilize my prior experience with administrative, computer programs and working with the public EXPERIENCE:
Village of Sebring
Utility Administrative Assistant - (Dec 2016 – Current) Assists with maintenance of utility records for the city’s sewer and water utilities; processes billings; Receives utility payments and other revenue payments; Performs utility account collection activities with authority to negotiate adjustments in balances owed; Processes open and close requests for service forms; Prepares monthly meter reader books and assists meter readers in obtaining accurate information; Provides reception services at city hall by answering telephone, fax machine; produces letters, memoranda, reports, tabulations and other materials as requested; sorts and files correspondence, checks, vouchers, and other materials, numerically, alphabetically, or by other prescribed methods; process month end reports, balance reports, Industrial billing reports along with other reports as needed.
Chesterfield Resources
Customer Service Rep - (Dec 2015 – Dec 2016)
Answer telephone promptly and in professional manner; Obtain and enter accurate demographic information; Answer questions with providers and members about medical, dental, vision, hearing benefits, eligibility, claim status, provider look-up, deductibles, co-insurance, out-of-pocket amounts; use good judgment to handling calls appropriately; handling of confidential and sensitive information; communicate effectively on the telephone; handle call center environment; work quickly and multi-task; demonstrate good customer service. SWECO Wellheads
Administrative Assistant- (July 2014 – November 2015) Maintain company invoice register which consist of: Preparing and logging all deliver tickets and field service orders; Maintain signed and unsigned tickets and field service orders as they come to me and make sure they are generated to be signed by a company man; Batch tickets and orders and send to corporate office to be invoiced; Log on register each step as it is completed. Run reports off the invoice register and provide to management. Provide administrative support shop manager, supervisors and shop. Do all filing, answering company phones, ordering supplies. Complete all Human Resource paperwork for new hires.
Human Arc
Eligibility Enrollment Specialist - (March 1999 – June 2014) Served hospital clients by working with patients and the appropriate entities to determine and secure eligibility and payment; develop and maintain positive, productive relationships with client and patients. Worked with Medicaid programs
(disability, aged, family, ACA/MAGI, alien, BCMH) to serve client by working with patients and the appropriate entities to determine and secure eligibility and payment; develop and maintain positive, productive relationships with client and patient. This involved work with Patients, State/County Agencies and Hospital/Clients. ADDITIONAL EMPLOYMENT
Range Resources Corporation
Formerly Lomak Petroleum, Inc., Hartville, OH
Administrative Assistant - (October 1995 – March 1999); Executive Assistant - (March 1997 - October 1998); Secretary/Receptionist - (October 1995 - March 1997) Harmon Publishing, Canton, OH
Pagesetter/Computer Operator - (March 1995 - September 1995) Cascade Natural Gas Corporation, Seattle, WA
Administrative Secretary - (August 1991 - December 1994); Accounting Clerk - (August 1991 - May 1993) Ultra Poly, Inc., Tacoma, WA
Secretary - (August 1990 - May 1991)
Cambridge Management, Tacoma, WA
Resident Manager/Leasing Agent - (August 1989 - June 1990) HQ, USACEGE, U.S. Army (GS-4 to GS-5), Funari Barracks, Mannheim, W. Germany Administrative Secretary - (November 1986 - August 1988) EDUCATION:
Government Utility in-house Training with VIP & EGov Professional Utility Billing program and Software Solutions. Training in customer care to providers and members about medical, dental, vision, hearing benefits, eligibility, claim status, provider look-up, deductibles, co-insurance and out-of-pocket amounts. Utility Employer Sponsored Training/Workshops; Training in all Medicaid programs and Affordable Care Act. Attended Gloria Tibbs’ Marketing classes, TAFFS Filing System workshop and seminars in subjects including: Microsoft Power Point, the Internet, Time and Attendance Payroll (US Army), word processing and rental maintenance and administration.
Stark Technical College of Canton, OH.
Completed coursework in Introductory Computer Programming. Marlington High School, Alliance, OH.
Received High School Diploma. Completed the Intensive Office Education Steno Program, which was a two-year program.
REFERENCES UPON REQUEST
Contact this candidate