Physical Therapy Aide and Admin Support Specialist

Passaic, NJ ***** 862-***-**** *******************@*****.***

JEREMIAH RODRIGUEZ

Client-focused Physical Therapy Aide offering treatment assistance and clerical support. Managed several patients exercise flow sheets with minimal capacity/equipment, Also assisted in a minimum of 100 patient recalls per week to retain patient care. Also pre-scheduled patients out for appointments according to appropriate prescribed treatment from their physician and also collected monies from patients. Dedicated Physical Therapist Assistant focused on cultivating positive patient relationships. Knowledgeable in rehabilitation and caseload management.

PROFESSIONAL

SUMMARY

SKILLS Maintaining and Cleaning

Equipment

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● Expert in Microsoft Teams

● Physical Therapy Support

Post-Surgery

Rehabilitation

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Customer

Communications

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● File Organization

● Inventory Control

● Customer Service

● Office Organization

● File Management

● Office Organization

● File Management

MAINTENANCE 11/2014 to 07/2016

Prime Unique Cleaning LLC, Woodland Park NJ

DATA ENTRY/EQUIPMENT PREP 07/2016 to 02/2018

TGI Office Automation, West Caldwell, NJ

WORK HISTORY

● Monitored all areas for security issues, trash problems and cleaning needs.

● Minimized infection risk by regularly cleaning and disinfecting work areas and equipment. Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms 4 times a day at least.

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Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.

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Increased team efficiency by training new data entry clerks on company software, processes, and best practices.

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Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.

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Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

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Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.

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Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.

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FULFILLMENT TEAM MEMBER 05/2022 to 11/2022

Target, Sewell, NJ

FRONT DESK RECEPTIONIST 09/2022 to 09/2023

Planet Fitness, Hawthorne, NJ

PHYSICAL THERAPY AIDE/FRONT DESK RECEPTIONIST 07/2023 to Current Kayal Orthopaedic Center, Montvale, NJ

● Completed data entry tasks with accuracy and efficiency. Increased order processing efficiency by streamlining the packing process and implementing organizational systems.

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Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.

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Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.

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Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

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Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

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● Enhanced customer satisfaction by providing efficient and professional front desk services. Streamlined office operations for improved productivity with effective organization and communication skills.

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Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

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● Increased guest retention by maintaining a welcoming and organized reception area. Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

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Developed strong working relationships with team members, fostering a positive work environment.

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Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

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Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.

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Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.

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Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.

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Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.

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Assisted in designing effective home exercise programs for patients, promoting continued improvement outside of clinical sessions.

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Promoted adherence to prescribed therapeutic regimens by educating patients on the importance of following their plan of care consistently.

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Spanish

Limited Working

LANGUAGES

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