Operations Support & Office Manager Leadership
Resume:
Kristy Jackson
Mount Pleasant, TX *****
******.***********@*****.***
Professional Summary
Experienced support and administrative professional with a strong background in financial data management, payroll, accounts payable/receivable, and office operations. Skilled in process improvement, client communication, and financial software. Seeking opportunities as an Inventory Clerk, Payroll Clerk, or Administrative Assistant to leverage extensive experience and drive organizational efficiency.
Authorized to work in the US for any employer
Work Experience
Support Department Team Member
Lowe’s RDC 955 / Lowe's Home Improvement-Mount Vernon, TX April 2019 to Present
* Collaborated with coaches and supervisors to resolve receiving errors made by employees
* Coordinated with receiving office to address incorrect product deliveries within the building
* Conducted inventory counts to locate lost products inside the facility
* Supported multiple areas within the department to ensure smooth operations
* Assisted with process improvements to reduce errors and streamline workflow
* Communicated effectively with team members to resolve issues quickly
* Maintained accurate records of inventory adjustments and error resolutions Office Manager / Administrative Assistant
TRI-Js SUPPLY-Mount Pleasant
September 2008 to Present
* Processed payroll for employees and maintained accurate records
* Managed accounts payable and accounts receivable functions
* Oversaw inventory management and tracked stock levels
* Performed bank and credit card reconciliations to ensure financial accuracy Secretary / Office Manager
Cornerstone Custom Builders-Mount Pleasant
September 2008 to December 2022
* Managed accounts payable and accounts receivable duties
* Processed payroll and maintained employee records
* Prepared bids and proposals for new construction, residential remodeling, and commercial projects
* Answered phones, handled filing, and performed banking tasks Education
Criminal Justice (Bachelor's degree)
Texas A&M Commerce-Commerce
August 2016 to May 2018
Social Work (Associate of Science)
Northeast Texas Community College-Mount Pleasant
January 2014 to May 2015
Social Work (Associate's degree)
NTCC-Mount Pleasant
January 2011 to August 2013
Skills
• Financial data management
• Notion
• Credit card payment processing
• Supervising experience
• Event planning
• Bad debt management
• Supervising Experience
• Data analysis skills
• Tax compliance
• Research
• Attention to detail
• Microsoft Office
• Administrative experience within non-profit industry
• Customer communication
• Bookkeeping
• Travel scheduling
• Microsoft Powerpoint
• Balance sheet reconciliation
• Calendar management
• Personal Assistant Experience
• Document management
• Data entry
• Productivity software
• Account reconciliation
• Office supply ordering
• Presentation skills
• Records maintenance
• Cash handling
• Zoom
• Task prioritization
• Administrative experience within retail industry
• Client communication
• Social media platforms
• Report preparation
• Customer support
• Cash application
• Debt collection phone call
• Project coordination
• Face-to-face communication
• Invoice processing
• Benefits administration
• Maintenance
• Aged receivables report
• Google Sheets
• Accounts payable
• Filing
• PEACHTREE ACCOUNTING
• Communication platforms
• Check payment processing
• Word processing
• Data collection
• QuickBooks
• Account reconciliation report
• Google Workspace
• Customer payment analysis report
• File organization
• Administrative experience
• Maintaining an organized workspace
• Google Drive
• Debits & credits
• Financial reporting software
• Proofreading
• Writing skills
• Financial report writing
• Sage 50 Accounting
• Financial software
• Financial analysis
• Microsoft Outlook
• Client invoicing
• Social Work
• Human Resources
• Executive administrative support
• Transcription
• Microsoft Excel
• Accounting software
• Windows
• Payroll
• Computer skills
• Email management
• Phone call management
• Administrative experience within government industry
• Debit card payment processing
• Mail processing
• Process improvement
• Accounts Receivable
• Phone communication
• Audio transcription
• Typing
• Photocopying
• Accounts receivable - Accounts receivable experience (More than 20 years)
• Office experience
• Retail sales
• Technical Proficiency
• Data validation
• Data reporting
• Multitasking
• Financial data reconciliation
• Human resources
• Correspondence management
• Data conversion
• Construction
• Personal assistant experience
• Customer service
• Sage
• DocuSign
• Excel data analysis
• Legal research
• Phone etiquette
• Debt collection email
• SharePoint
• ACCOUNTING
• Microsoft Teams
• eChecks payment processing
• Debt collection letter
• Time management
• Phone answering
• Office supply management
• Data sorting
• Report writing
• Health information management
• English
• Operations management
• Organizational skills
• Front Office
• Ethernet
• Front desk
• Accounting and finance experience
• Payroll processing
• Analysis skills
• Microsoft Word
• Computer operation
• Accounts Payable
• Microsoft Access
• Office Management
• Client interaction via phone calls
• QuickBooks Online
• Communication skills
• Confidential information handling
• Interpersonal skills
• Accounts aging analysis
• Debt collection legal action
• Credit memo process
• PEACHTREE
• Google Docs
• Office equipment routine maintenance
• Grammar Experience
• Accounting
• Appointment scheduling
• Scanning
• Payment reconciliation
• Payroll tax
• Office management
• Security
• Greeting customers
• 10 key typing
• Working in professional communications
• Record keeping
• Teamwork
• Meeting scheduling
• Faxing
• Accounting systems
Languages
• English
Certifications and Licenses
First Aid Certification
Present
Forklift Certification
Present
Driver's License
Present
Additional Information
• SKILLS & ABILITIES Computer skills, Peachtree accounting system, QuickBooks accounting system, DMS accounting, office machines
• Forklift and other power equipment training
Contact this candidate