Hope Chioma Michael-Igodo
SALES FLOOR ASSOCIATE
SILVER SPRING, MD 20901 240-***-**** ***************@*****.***
Objective
Motivated and dependable individual seeking a part-time Sales floor Associate position at Dollar Tree. Available for flexible shifts and committed to providing excellent customer service and maintaining an organized store environment.
Experience
December 2021 - December 2022
Cashier Team Lead
Market Square, Bayelsa State, Nigeria
Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally.
Balanced cash drawer and performed daily audit procedures.
Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.
Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles.
Communicated regularly with store manager regarding inventory levels, customer inquiries, new product offerings, promotional campaigns.
January 2024 - July 2025
Service Coordinator
Quad Cleaning Professionals, Silver Spring, MD
Responded to customer inquiries in a timely and professional manner.
Resolved complex issues quickly and efficiently while maintaining professionalism.
Provided excellent customer service to clients and colleagues using strong communication skills.
Prioritized workloads and managed multiple tasks efficiently to meet deadlines.
Helped customers locate merchandise and answered questions about products.
Education
Delta State Polytechnic, Nigeria August 2023
Associate in Science (A.S.) in Computer Science
Skills & abilities
Strong customer service and interpersonal skills.
Excellent communication and teamwork abilities.
Reliable, punctual, and hardworking.
Quick learner with ability to follow instructions.
Able to maintain clean and organized workspace.
Comfortable working in fast-paced environments.
Flexible availability, including evenings and weekends.
REFERENCES
Yvonne Gale — Quad Cleaning Professionals LLC
CEO Boss
****************************@*****.*** REFERENCES