STEPHEN A. BROWN
Greater Nashville Area, TN 615-***-**** *******.*.*****.**@*****.***
GitHub: www.github.com/stephenabrown77 LinkedIn: www.linkedin.com/in/stephen-brown-65aa13126
PROFESSIONAL SUMMARY
I am a senior systems and data quality professional with 15 years of experience in healthcare IT, specializing in the "connective tissue" of enterprise systems. My expertise lies in ensuring seamless data movement—writing complex SQL, architecting data mapping specifications, and managing the end-to-end integration of external vendors. I leverage an 18-year foundation in manufacturing quality to bring a "Zero-Defect" mindset to modern IT, focusing on root-cause analysis and systematic problem-solving to deliver reliable, production-ready solutions.
CORE COMPETENCIES
Data Integration & Quality: SQL, Teradata, ETL testing, data mapping Testing: Automation, integration, regression, UAT, end-to-end Healthcare Domain: HIPAA compliance, credentialing, claims processing Tools: Rally, Jira, Zephyr, AWS, SAP BI, Tableau, MS Excel, Power BI Process: Agile, Scrum, Kanban, Lean
TECHNICAL INNOVATION
Dinner Oracle (Mobile Decision Engine) 2026
I recently architected "Dinner Oracle," a mobile application where I served as the Lead Architect. I directed AI-coding engines to generate core logic while personally managing the API connectivity, SQL database structure, and the production release pipeline. This project demonstrates my ability to leverage AI-assisted development to accelerate the SDLC while maintaining rigorous systems analysis standards.
PROFESSIONAL EXPERIENCE
Systems Analysis Advisor Cigna (Health Insurance) 2023-2026
At Cigna, I coordinated data integrations between our internal systems and external vendors for credentialing and enrollment programs. I wrote data mapping specifications that translated vendor file formats into our internal database structures, configured API connections to enable data exchange, and worked across development teams, business units, and vendor organizations to troubleshoot issues and get integrations working in production. The role required translating business requirements into technical specs that developers could implement, then validating the data quality on both sides of the exchange. I managed projects from initial requirements gathering through testing and go-live for customers with 300,000+ patients across multiple healthcare programs.
Quality Analyst Engineer HealthTrust (Healthcare Services) 2021-2023
I was the QA resource supporting several development teams working on procurement and supply chain applications for hospital systems. My work focused on SQL-based data validation in Teradata — writing queries to verify that ETL processes moved data correctly, that reports pulled accurate numbers, and that application logic matched business requirements. I reviewed user stories, built test cases in Rally and Jira, executed integration and regression testing, and documented defects for the development teams to fix. The role required understanding healthcare procurement workflows well enough to know what data should look like and catch errors before they reached production.
Quality Engineer Farm Bureau (Life Insurance Software) 2019-2021
I tested insurance policy management applications, focusing on database integrity and interface testing between web applications and backend systems. I built automated and manual test cases from user stories, executed regression testing for each release, and worked with developers to set up automated testing frameworks for core functionality. One improvement I made was implementing a standardized handover process between developers and QA — developers would provide test data, expected results, and edge cases upfront, which reduced back-and-forth and caught issues earlier in the development cycle.
Quality Analyst II NaviHealth (SaaS Medical Care Management) 2018-2019
I was the primary QA resource for NaviHealth's healthcare data exchange platform, supporting development, implementation, and production teams. The work involved testing system modifications for partner onboarding — each new hospital or insurance company had different data formats and business rules, so I validated that our SaaS platform could handle their specific requirements without breaking existing functionality. I ran end-to-end integration tests, database validation, and smoke testing for releases based on stored procedures in an Agile Kanban environment, working directly with implementation teams to troubleshoot data issues during customer go-lives.
Senior System Analyst / Implementation Specialist Bonafide (SaaS DME Software) 2017-2018
I handled data migrations for new customers coming onto Bonafide's durable medical equipment platform. This meant extracting data from their legacy systems, transforming it to match our database schema, loading it into our SaaS environment, and validating that everything made it across correctly. I wrote SQL scripts to query customer data, identify inconsistencies, and build reports showing what needed to be cleaned up before migration. I also supported existing customers by writing custom SQL queries to pull data for their specific business needs and troubleshooting production data issues.
EDUCATION
Bachelor of Science, Information Technologies and System Securities University of Phoenix - Nashville, TN
MILITARY SERVICE
Operation Iraqi Freedom MS Army National Guard Honorable Discharge 18 months active duty deployment in Iraq Army Commendation Medal (2x), Army Meritorious Service Medal