Operations Manager with Finance Background and Leadership Experience
Resume:
Brijesha Patel
Greensboro, NC 27409, USA
********@*****.***
Objective:
To obtain a challenging position in a state organization that utilizes my skills and experience in finance and management.
Education:
Master of Business Administration in Finance, 2012-2014
Parul Institute of Engineering and Technology, Vadodara, Gujarat India
Bachelor of Commerce, 2009-2012 Maharaja Sayajirao University, Vadodara, Gujarat India
Professional Experience:
Manager - Convenience Store, March 2022-Present KwikBuy, Greensboro, North Carolina
-Oversee daily operations of convenience store, including managing staff, handling customer inquiries and complaints, and ensuring compliance with company policies and procedures.
-Implement effective inventory management strategies, resulting in a 15% decrease in inventory costs.
-Develop and implement marketing strategies, resulting in a 10% increase in sales revenue.
-Train and mentor staff on customer service and sales techniques, resulting in a 25% increase in customer satisfaction ratings.
Stay-at-Home Parent, 2014-2022 Greensboro, North Carolina
-Managed household budget and finances, ensuring timely payment of bills and expenses.
-Provided full-time care for child, including overseeing educational and recreational activities.
-Coordinated family events and activities, including scheduling appointments and planning vacations.
Skills:
Strong leadership and team management skills
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint
Knowledge of financial management principles and practices
Ability to work under pressure and meet tight deadlines
Certifications:
Certified Financial Planner (CFP)
References: Available upon request.
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