Dynamic Medical Office Manager with Compliance Focus

LeAnna Barcellos

Harrah, OK *****

559-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Dynamic Medical Office Manager with strong leadership skills in operational efficiency and patient care. Proven ability to supervise multidisciplinary teams, streamline processes, and ensure compliance with healthcare regulations.

SKILLS

• Strong work ethic • Effective multitasking

• Professional telephone etiquette • Conflict resolution

• Insurance eligibility and verification • Patient scheduling management

• Attention to detail • Patient check-in

• Team leadership • Patient registration

• Medical practice operations • Patient demographics WORK HISTORY

MEDICAL OFFICE MANAGER 11/2021 to 09/2025

Carlos Santivanez M.D. - Hanford, CA

• Led strategic planning initiatives to enhance patient care and operational efficiency. Developed and implemented clinical protocols to ensure compliance with regulatory standards.

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• Oversaw multidisciplinary teams, fostering collaboration among healthcare professionals. Analyzed patient outcomes data to identify areas for quality improvement and service enhancement.

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Managed daily office operations, ensuring compliance with healthcare regulations and policies.

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Supervised administrative staff, providing training and support to enhance team performance.

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• Streamlined patient scheduling processes, improving appointment management efficiency. Coordinated billing and insurance verification processes to ensure accurate financial transactions.

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Implemented electronic health record systems, enhancing data accuracy and accessibility for staff.

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Fostered positive patient relationships through effective communication and problem resolution strategies.

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• Assessed processes and procedures, complying with OSHA, and HIPAA regulations. Managed daily administrative tasks to ensure smooth operations within the medical office environment.

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Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.

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Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.

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Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.

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EDUCATION

Hanford Joint Union High School - Hanford, CA High School Diploma 05/1997

LANGUAGES

English

Full Professional

VOLUNTEER WORK

I volunteered for Main Street Hanford for the last 6 years and held a position on their Board of Directors for the last 2 years. Main Street Hanford is a Non Profit Organization, that specializes in making downtown beautiful and a place that people want to visit.

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