Multi-disciplinary IT & Engineering Professional

Joquez Johnson

**************@*******.*** • 601-***-**** • Meridian, MS • www.linkedin.com/in/joquezjohnson1877 SUMMARY

Results-driven computer scientist with IT and engineering experience. Seeking a role to leverage expertise in continuous improvement, driving value, and achieving safety, quality, financial, and innovation goals. Skilled in strategic thinking, problem solving, and leading teams to excellence. Proficient in machine learning, business intelligence solutions, and data accuracy. EXPERIENCE

The Choctaw Nation (Contract), EPIC Business Intelligence Developer/Clinical Application Nov 2024 - Jan 2025

Developed, test, and maintain business intelligence solutions using Epic's Cogito and Clarity/Caboodle tools. Collaborated with clinical stakeholders to gather requirements and translate them into technical specifications. Designed and develop reports, dashboards, and data visualizations to support clinical decision-making. Performed data extraction, transformation, and loading (ETL) processes to integrate data from various sources. Ensure data accuracy and integrity by conducting thorough testing and validation. Provided ongoing support and troubleshooting for BI solutions. Stayed updated with the latest Epic updates and best practices in business intelligence. Safran- Aviation and Aerospace Component Manufacturing, Engineering Systems Specialist I Apr 2023 - Aug 2024

Assisted clients with the use of CAD/PLM software, including Pro-Engineer and CATIA, ensuring efficient and effective utilization Managed technical support cases for multiple clients, prioritizing tasks and maintaining high service standards. Identified and documented software issues, contributing to continuous improvement and quality assurance. Collaborated with the Engineering team to develop effective solutions, foster teamwork and innovation. Operated under close supervision, adhering to company policies and procedures. Safran- Aviation and Aerospace Component Manufacturing, IT Service Desk Technician I Aug 2023 - Mar 2023

Provided technical support to end-users via email, phone, and in-person. Collaborated with IT professionals and departments to identify and recommend solutions to technical problems. Proven ability to effectively multi-task, prioritize, and manage time in high-pressure environments. Configured and deployed computers, printers, and other peripherals to ensure the company’s MSR compliance are achieved. Collected all incidents and requests entered through Service Now to track valuable service metrics and KPIs Assisted in computer imaging/patching using Microsoft Configuration Manager Console. EDUCATION

Jackson State University

Bachelor of Science • Electrical Engineering

Academic Honors: Jackson State University Dean’s List Scholar LICENSES & CERTIFICATIONS

CompTIA A+

CompTIA •

CompTIA Security+

CompTIA •

CompTIA: IT Fundamentals

CompTIA •

Microsoft Technology Associate: Networking Fundamentals Microsoft •

SKILLS

Programming Languages • SQL • C++ • Python • Django • JavaScript • Operating Systems • Windows • Linux

• Macintosh

Joquez Johnson - page 1 of 1

Contact this candidate