Technology-Driven PMO Leader with 15+ Years Experience

SHARON WILLIAMS: 570-***-****) *********@*****.***

Business-focused technology leader with 15+ years of experience delivering measurable results in high-growth environments. Proven record of achieving technology-driven business outcomes, including reducing IT operating costs and increasing organizational agility.

Deep expertise in program governance, PMO development, cloud and infrastructure transformations, and Agile/hybrid delivery. Recognized for stabilizing at-risk programs, driving cost savings, mitigating enterprise risk, and translating complex technical initiatives into clear, executive-level outcomes.

CERTIFICATIONS & EDUCATION

Agentic AI Certification – Harvard Data Science

AI Scrum Master Certification – Techademy

CSM (Certified Scrum Master) – Scrum Alliance

B.S. Management Information Systems – Barrington University

CORE COMPETENCIES

Program & Portfolio Leadership ($MM Budgets)

Executive & Steering Committee Governance

PMO Frameworks & Delivery Excellence

Financial, Resource & Vendor Management

Risk, Issue & Dependency Management

Agile, Waterfall & Hybrid Delivery Models

Cloud, Infrastructure & Platform Transformations

Federal & Regulated Environment Delivery (NIST, GCC High)

AI-Enabled Project Governance & Intelligent Workflows

Cross-Functional & Executive Stakeholder Leadership

TECHNICAL SKILLS & TOOLS

Cloud & ERP: Azure/O365 Cloud Migration, SAP: Solumina, POMSnet Aquila, Teamcenter.

Project Governance: MS Project, Smartsheet, JIRA, SDLC, Waterfall, Agile, Hybrid, ITPPM, Intelligent Workflow

Enterprise Resource Planning (ERP): NetSuite, Deltek.

Collaboration & Automation: SharePoint, Dropbox Process Automation,

AI & Automation: Agentic AI Framework, Make, N8n, Ai Studio, Gemini, ChatGPT, Prompt Engineering

PROFESSIONAL EXPERIENCE

Honeywell Project Manager (Consultant) 2023 – 2025

Project Manager engaged to lead endtoend implementations of global SAP MES programs totaling $17M in budget.

Achieved $1.5M in cost savings through a hybrid Agile and Waterfall delivery approach.

Identified production bottlenecks and automation opportunities assessing existing MES platforms and applying Agentic AI concepts.

Drove crossfunctional collaboration between engineering and business stakeholders to ensure data integrity and execution alignment.

Resolved longstanding production issues by aligning technical delivery with businesscritical milestones.

Collaborated with SMEs to develop WBS and project schedules, identifying critical paths and dependencies.

Mentored and coached teams to strengthen collaboration and delivery performance.

Orlando Utilities Commission (OUC) PMO Strategy Consultant 2022 – 2023

Effectively led and managed Optimization of the annual Operational Planning Process by introducing automated workflows, reducing manual effort, increasing reporting accuracy, and reducing the overall timeline for operational planning by 35%.

Advanced organizational project maturity by architecting a standardized PMO framework; integrated uniform toolsets and reporting protocols that increased operational transparency and ensured alignment between project execution and corporate strategy.

PLANET Technologies Microsoft Cloud Solutions Program Manager 2021 – 2022

Microsoft Cloud Solutions Project Manager with extensive experience leading highsecurity cloud migrations in federal and regulated environments

Led onpremises to GCC High cloud migrations, including Exchange, SharePoint, and OneDrive for Business.

Delivered NISTcompliant Azure environments, managing the full project lifecycle from WBS development and dependency mapping through executive reporting and postmigration training.

Developed secure Azure research enclaves aligned with the NIST Cybersecurity Framework (CSF).

Owned project roadmaps, budgets, resource planning, and enterpriselevel risk and issue management.

Facilitated Steering Committee sessions, providing datadriven insights on program health, risks, and ROI.

Managed the full UAT lifecycle, including documentation, validation, and formal approval workflows.

Built strong crossorganizational partnerships to drive execution alignment and operational excellence.

INTERNAL REVENUE SERVICE (IRS) Senior Scrum Master (Consultant) 2020 – 2021

Integrated Capital Planning and Investment Control (CPIC) processes into the PMO documentation, ensuring 100% adherence to federal work status reporting (WBS/IMS).

Delivered sprint metrics and KPI reports for the eA3 PMO to streamline federal IT support services.

Leveraged tools like Jira, and Smartsheet to synthesize sprint data into actionable executive summaries, facilitating informed decision-making for the Steering Committee.

Utilized Intelligent Workflow design to identify bottlenecks in the federal IT support lifecycle, reducing lead time for critical security patches and cloud updates.

Facilitated monthly performance reviews with federal leads, utilizing metric-based reporting to justify resource allocation and budget adjustments for the eA3 portfolio.

TRACE3 Senior Project Manager (Consultant) 2016 – 2020

Senior Project Manager spearheading a $20M+ portfolio, delivering global enterprise system rollouts and infrastructure modernization initiatives.

Negotiated vendor SOWs, improving resource utilization by 15%.

Led crossfunctional teams through complex data migrations and integrations.

Maintained consolidated project financial reporting, managing invoicing, accruals and reconciliation.

Served as Scrum Master as needed, resolving critical path impediments.

Oversaw User Acceptance Testing (UAT) planning and execution to ensure end-user adoption and smooth transition to steady-state operations.

INTELLITECH AGILE Transformation Coach (Consultant) 2014 – 2016

Defined and executed an enterprisewide Agile transformation for a 1,000+ employee organization as an Agile Transformation Coach and Certified Scrum Master.

Developed and delivered Agile Scrum training programs and workshops.

Established and led Communities of Practice to strengthen Agile adoption.

Mentored teams to become selfdirected, accountable, and transparent.

Led release planning, iteration planning, standups, sprint reviews, and retrospectives.

Communicated weekly progress and outcomes to stakeholders and program leadership.

AFFINIA GROUP Transition Program Manager (Consultant) 2011 – 2014

Program Manager responsible for leading the successful transition of global infrastructure services between managed service providers HP and Wipro, encompassing the Service Desk, tools, processes, and support operating model.

Managed transition of the WAN, LAN, VPN/Wireless, remote sites, servers, network devices (switches, routers, firewalls), and application virtualization to cloud platforms where feasible.

Designed and implemented the program governance framework and endtoend deployment roadmap.

Provided transparent, executivelevel status reporting using a fulldisclosure communication approach.

Planned migration windows and outage requirements, applying Organizational Change Management (OCM) best practices.

Developed and maintained a detailed migration project plan milestones, tasks, deliverables, and timelines.

General Motors Corp PMO Project Manager (Consultant) 2008 – 2011

PMO Project Manager responsible for delivering strategic PMO initiatives supporting global business growth.

Managed project governance, risk, issue tracking, and executive reporting.

Supported and mentored 75 global project team members.

Trained project managers on estimation, scheduling, and delivery standards.

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