Remote Data Entry & Compliance Specialist

Professional Experience

SMI Case Manager Copa Health / Partners in Recovery

May 2025 – Present

Oversees the intake and documentation process for a caseload of 48 individuals, ensuring all personal and medical data is collected and analyzed with 100% accuracy. Manages the continuous update of service plans and annual assessments within digital tracking systems. Maintains rigorous adherence to confidentiality standards while organizing treatment adherence data and analyzing case outcomes to identify trends for service improvement.

Referral Coordinator Circle the City

September 2024 – May 2025

Managed the end-to-end data entry process for medical insurance pre-authorizations and specialist referrals. Successfully streamlined referral workflows, which resulted in a 20% reduction in processing wait times. Collaborated closely with healthcare providers to clarify data criteria and ensured that all digital communication channels remained accurate and efficient.

SMI Case Manager Chicanos Por La Causa

March 2023 – September 2023

Managed comprehensive client progress data and adapted care plans based on real-time assessments. Executed detailed intake processes that involved collecting, organizing, and analyzing individual information to determine service eligibility. Facilitated regular goal-review sessions and maintained up-to-date digital records of all client interactions and milestones.

House Manager Ascend Behavioral Health

October 2022 – September 2023

Directed daily operations and administrative tasks for a residential facility, including the preparation of individual treatment plans and admission data. Enforced organizational policies to maintain data integrity and coordinated aftercare services to ensure smooth transitions for clients into community-based programs.

Office Manager Crescent Jewelers

May 2018 – February 2023

Directed daily office operations with a heavy emphasis on administrative accuracy and workflow efficiency. Managed bi-weekly payroll for 12 employees and oversaw the entry of sensitive financial and personnel data. Developed streamlined scheduling systems and document processing protocols that significantly reduced turnaround times for inquiries and reporting.

Education & Certifications

Certification: Basic Computer Course

High School Diploma

Technical Skills

Data Entry & Case Tracking

Payroll Processing

Microsoft Office Suite

HIPAA & Privacy Compliance

Digital Documentation Management

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