Executive Assistant with 15+ Years Experience

Spencer Ross

414-***-**** ️ ************@*****.*** Grand Prairie, TX 75050

Professional Summary:

I am a highly organized professional with 15+ years of experience supporting executive leaders and crossfunctional teams in remote and hybrid environments. Proven ability to manage complex calendars, coordinate highlevel meetings, prepare executive materials, and serve as a trusted liaison across stakeholders. Known for discretion, proactive communication, strong followthrough, and the ability to manage multiple priorities independently.

Software & Key Skills:

Executive & Administrative Support

Complex calendar management & scheduling (multitime zone)

Executive communication & correspondence

Meeting coordination, agendas, notes, and followups

Expense tracking & invoice management

Confidential information handling

Operations & Project Management

Project tracking & deadline management

SOPs, job aids, and documentation

KPI reporting & dashboards

Vendor & stakeholder coordination

Tools & Systems

Microsoft Office (Excel {VLOOKUPs, Pivot Tables}, Word, PowerPoint)

Google Workspace (Docs & Calendar)

Slack, Zoom, Teams

Salesforce, NetSuite, SAP

Professional Experience:

CVS Minute Clinic Remote Dec 2021 – present

Operations Manager

Provide direct executive and leadership support, managing complex calendars, meetings, and competing priorities across remote teams and time zones

Coordinate and prepare for meetings, including agendas, materials, documentation, and followups to ensure alignment and accountability

Draft, review, and edit professional communications, reports, presentations, and internal documentation

Serve as a key liaison between executives, corporate partners, vendors, and field teams to ensure timely communication and issue resolution

Track multiple projects, deadlines, and action items; proactively follow up to ensure ontime completion

Manage expense tracking, invoices, purchase orders, and budget documentation

Organize and maintain digital files, reports, and compliance documentation

Plan and coordinate virtual meetings, trainings, and crossfunctional events

Conduct research, data analysis, and reporting to support leadership decisionmaking

Assist with special projects and business initiatives requiring discretion and independent execution

Alcon Pharma Fort Worth, TX (Hybrid) Feb 2021 – Dec 2022

Global Labeling Specialist

Coordinate labeling compliance for medical products in alignment with FDA, legal, and regulatory standards.

Monitor process changes and ensure alignment with evolving regulatory requirements.

Review data and identify defects, ensure adherence to quality/analytical standards.

Collaborate with cross-functional teams to recommend process improvements for quality, systems, and policies.

Global labeling knowledge – EU, Asia and American markets

Albany Molecular Research Inc. Grafton, WI April 2020 – October 2020

Inventory Manager

Supported leadership by overseeing operational tracking, reporting, and KPI monitoring for strategic initiatives

Maintained accurate financial and inventory records, resolving discrepancies and supporting reporting cycles

Acted as a liaison across cross functional teams to ensure effective communication and execution

Managed system reconciliations, issue triage, and resolution across ERP platforms

Supported executive decision making through data analysis, reporting, and operational insights.

Novartis Fort Worth, TX Nov 2018 – Mar 2019

Drug Supply Coordinator

Supported executive leadership by coordinating vendors, logistics, and documentation for clinical trial supply operations

Maintained compliance records and reporting to support regulatory, operational, and audit requirements

Provided shipment tracking, KPI monitoring, and executivelevel reporting

Ensured accuracy and timeliness of coldchain oversight and labeling documentation

Titan Spine Milwaukee, WI Jan 2014 - Nov 2018

Operations & Logistics

Managed operations in a cGMP environment

Supported leadership in regulated operations by coordinating compliance documentation, reporting, and issue resolution

Acted as a central point of contact for system issues, vendor coordination, and operational follow ups

Managed logistics and procurement coordination, ensuring accurate records and on-time execution

Supported cross functional teams with reporting, data management, and ERP system navigation

Tracked, prioritized, and resolved incoming operational requests and service tickets

Milwaukee College Preparatory Middle School Milwaukee, WI May 2004 - Jan 2014

Educational Assistant/Athletic Director/Coach

Develop and implemented programs and wellness initiatives for staff and students.

Coordinate schedules, logistics, and events, ensuring efficient resource allocation.

Mentor and coach teams, promoting leadership and collaboration.

Facilitate physicals and health screenings.

Education:

Associate of Liberal Arts Degree from Milwaukee Area Technical College Milwaukee, WI

Diploma from Rufus King International High School Milwaukee, WI

References: Provided upon request.

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