Shalom Jefferson
Windsor Mill, MD *****
********.**@*****.***
Authorized to work in the US for any employer. I am looking for a remote, park time, customer service position that allows me to use my strong communication and problem
Work Experience:
Data Entry Clerk
Waverly Family Center - Baltimore, MD
June 2006 – October 2013
* Managed incoming calls and greeted visitors professionally.
* Accurately performed data entry tasks.
* Generated comprehensive monthly reports.
Reservation Agent:
Northwest Airlines - Glen Burnie, MD
April 1997 – October 2000
* Served as the initial point of contact for prospective customers.
* Constructed detailed reservations for domestic travel.
* Arranged accommodations for passengers with special needs or requirements.
Education
Some College in English
Clark Atlanta University - Atlanta, Georgia
Skills
* Data Entry (10+ years)
* Customer Support (10+ years)