Customer-Focused Front Desk & Insurance Support Specialist
Resume:
ALEJANDRA AGUILAR
CONTACT INFO
**** ********* ** ******* ** 77066
**************@*****.***
Customer-focused front desk professional with experience in the airline industry, providing exceptional service to international travelers. Skilled in managing check-ins, handling inquiries, and resolving issues efficiently in fast-paced environments. Strong communication and problem-solving abilities with a commitment to delivering a smooth and positive passenger experience. Customer service professional with experience in the insurance industry, skilled in assisting clients with policy inquiries, claims support, and account management. Known for delivering clear communication, building trust with clients, and resolving issues efficiently. Committed to providing excellent service while ensuring accuracy and compliance. PROFILE
Front Desk Agent. Specialized in ticketing.
Worked for 6 years in the international airport at San Pedro Sula Honduras. Worked with
Amadeus program. Mastered my costumer
service experience and problem solving as well
as offering clients the best service for their needs whole traveling.
EXPERIENCE
Avianca Airlines - HN- San
Pedro Sula Internacional
AirPort
Spearhead Insurance Group
EDUCATION/CERTIFICATION SKILLS
Microsoft Office
Amadeus Program
Excellent Costumer Service
Problem Solving
Understanding Clients Need
Team collaboration
Attention to detail
Opened to changes
Great Costumer-agent
communication
6 years 8 years
All Education in Honduras
Dedicated customer service representative with a
strong ability to support clients in understanding insurance policies and coverage options.
Experienced in resolving concerns, and maintaining positive client relationships. Recognized for patience, attention to detail, and a solutions-oriented
approach.
Contact this candidate