Randi Gardner
*********@*****.***
EXPERIENCE
DECEMBER 2024-PRESENT
BHT, CODAC HEALTH, RECOVERY & WELLNESS
● Build trust and rapport with members by displaying empathy and compassion
● Ability to complete comprehensive assessment updates and create service plans.
● Understands how to effectively outreach and engage members through multiple channels
● Ability to surpass 100% monthly service delivery expectations
● Ability to diversify billing
● Facilitates various groups
● Able to effectively document in an EHR system
● Knowledge of community resources
● Understanding of mental health services and DSM 5
● Knowledge of substance related disorders and recovery principles
● Works well on an interdisciplinary team
● Ability to use Motivational Interviewing, active listening and reflective listening
● Uses appropriate boundaries and conflict resolution strategies JULY 2024-DECEMBER 2024
RIDESHARE, LYFT & UBER
● Ability to work well with the community
● Strategic planning
● Time management
● Knowing my worth (time/miles/pay ratio)
JANUARY 2019 -AUGUST 2019
CUSTOMER SERVICE REPRESENTATIVE, WALGREENS
● Responsible, honest, disciplined and efficient team player.
● Multi tasked between stocking inventory, cashiering, providing superb experience for customers and manager assigned side work
● Initiate and complete tasks in a timely manner while upholding company standards
(organization, presentation, etc.)
MAY 2017 – FEBRUARY 2018
FOOD SERVER, EL CHARRO CAFE
● Trustworthy, teachable, able, engaged team member
● Capable of maintaining 4-8 tables in a high volume restaurant
● Able to engage with customers, share history and interesting facts about the company
● Withheld a composed attitude while multitasking a large array of duties APRIL 2017 – AUGUST 2017
FOOD SERVER, TWIGS MARTINI BAR AND BISTRO ●
Accurate, punctual, honest, organized team member
● Provided a sophisticated and elegant dining experience while maintaining 4-5 tables at a time.
● Able to use great judgement in order to best serve each individuals specific needs
● Self-directed, results-oriented and decisive team member
● Accepted responsibility and used exceptional time management skills by initiating new tasks.
EDUCATION
AUGUST 2010-2015
GENERAL EDUCATION, PIMA COMMUNITY COLLEGE
MAY 2010
HIGH SCHOOL DIPLOMA, EMPIRE HIGH SCHOOL
SKILLS
● Extremely ambitious and self-motivated
● Exceptional time-management and multi-tasking skills.
● Effective communication skills ● Goal and result oriented.
● Works well in a team based environment
● Initiates new tasks
● Displays honesty and integrity.
● Ability to problem solve
● Able to remain organized and consistent
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