Experienced Fine Dining Lead and Host Supervisor
Resume:
Washington, DC *****
********.*****@*****.***
Savannah Suser
EXPERIENCE
Captain
Masseria, Washington DC July 2025- January 2026
● Oversaw a section in a Michelin starred restaurant delivering polished, detail driven fine dining service
● Coordinated with sommeliers, kitchen and support staff to execute a multi course tasting menu
● Provided elevated hospitality by anticipating guest needs and personalizing service during high volume dinner services
● Ensured table side elements (clearing, crumbing, course marking) were executed with precision and attention to detail
● Helped transform dining spaces for events, including table layouts, place settings, and service stations to support efficient service for buyouts, large parties and VIP guests Assistant General Manager
Sababa/Little Blackbird, Washington DC Nov 2024- May 2025
● Approved and managed invoices for liquor, beer, wine and restaurant needs
● Addressed guest feedback, resolving complaints and issues to facilitate a positive dining experience
● Directed and supervised front of house staff to ensure a well run service
● Assisted with inventory management
● Updated and designed menus to reflect current wine, beverage and food selections Lead Server
Sfoglina Van Ness, Washington DC Nov 2021- Nov 2024
● Assisted in training new servers on standards and procedures
● Demonstrated knowledge of wine, specials, pairings, cuisine, allergens and menu preparation
● Successfully managed multiple tables in a high-volume setting while maintaining attention to detail and personalized service
● Delivered memorable dining experiences, receiving positive guest feedback
● Worked with POS systems (Toast)
Server
The Cheesecake Factory, Washington DC Feb 2021- Nov 2021
● Provided timely and attentive service to guests
● Recommended menu items ensuring satisfaction with every meal
● Managed food and drink service efficiently, maintaining a swift pace while attending to customer needs
● Handled customer complaints professionally, ensuring swift resolutions to enhance guest satisfaction
Server
Mamma Lucia, Olney MD Oct 2016 - Mar 2020
● Greeted customers warmly, establishing rapport and enhancing their dining experience
● Demonstrated menu knowledge in order to assist guests in making informed choices
● Effectively upsold menu items and specials, contributing to increased sales Server
Pho & Grill, Olney MD Aug 2015 - Oct 2016
● Greeted customers as they walk in the door in a positive, cheerful manner.
● Take orders at the front of the restaurant and gave customers numbers in order to locate their chosen table
● Attended to customers needs in a swift manner
ACHIEVEMENTS
Certification
Court of Master Sommeliers, Americas Introductory Course Examination Feb 2024 Associates of Arts in Teaching
Howard Community College, Columbia MD May 2019
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