Customer Service & Data Entry Professional, Remote-ready

Evelyn Share

Customer Service and Data Entry Processing

CUSTOMER SERVICE EXPERIENCE

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Beverage Steward, Safeway

Liquor Manager, Safeway

As Beverage Steward and Liquor Manager, I assisted customers in finding their wine and liquor options, processed customer orders, attended product training workshops, maintained inventory by ordering more product as needed and keeping display neat, clean and presentable.

Cashier, BevMo

Customer Service/Cashier/Stocking, Trader Joe's

A cashier and customer service and stocker, I helped customers check out with their purchases as cashier, helped customers find products in the store, stocked shelves.

Wine Ambassador Hostess, Wine Company

As Wine Ambassador, I conducted periodic wine tastings for the wine product at various assigned grocery stores where the wine was sold. Offered tastings to customers and provided information regarding the wines focusing on the best features to encourage interest and the purchase of the wine.

Software Technical Support, Intuit (for Quicken Software)

As technical support representative, I answered inbound calls to support customers in the use of a software product, helping to troubleshoot any problems, resolving them and educating customers in the use of the software as needed during the call.

Writing

As writer, I wrote short articles related to community events, business descriptions, and special interviews of new businesses and other interesting events, for posting to the online portal for internet publication.

P.O. Box 181 Redondo Beach, CA 90277