Client Support Specialist with Leadership Experience
Resume:
Raceland, KY
************@*****.***
Stephanie Cook
CLIENT SUPPORT SPECIALIST
EDUCATION
Morehead State University
Morehead, KY
BS in Business Administration
Graduated Cum Laude
Raceland High School
High School Diploma
General Studies/Business
Raceland, KY
OBJECTIVE
As a client support specialist, my primary objective is to support the functioning of business operations by ensuring exceptional customer service and business functions, including service to agents, as well. I am seeking a position in administrative support or senior level customer service, as I feel my experience and expertise can be tremendous assets.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
Licensed Life and A&H agent since 2011
Well versed in MS Word, Excel, Salesforce, Outlook, MS Teams
Communication, both internal and external
Problem-solving
Training
Organization
EXPERIENCE
December 2015 - present
Client Support Specialist – Western & Southern Life
Russell, KY
LEADERSHIP
Successfully trained a part time employee on new hire procedures, as well as multiple new agents. Travelled to various offices in absence of support staff to assist with operations.
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