Customer Service-Oriented Front Desk / Care Coordinator
Resume:
LISA M. STEFFEY
OBJECTIVE
To obtain employment successfully for your company/agency to
strive with success as an asset for your by using my customer service skills
EXPERIENCE
AC Hotel Pittsburgh Downtown Pittsburgh, PA
FRONT DESK AGENT
To make reservation for guests for rooms and business meeting rooms Hilton Garden Inn Indiana, PA
FRONT DESK AGENT
•
Greet, register, and assign rooms to guests of hotels or motels.
•
Contact housekeeping or maintenance staff when guests report problems.
•
Issue room keys and escort instructions to bellhops.
•
Make and confirm reservations.
•
Verify customers' credit, and establish how the customer will pay for the accommodation.
Amada Senior Care North Huntington, PA
CLIENT CARE COORDINATOR
•
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
•
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
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Bathe patients.
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Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
•
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Dedicated Nurse's Association (DNA) Murrsyville, Pa, PA CERTIFIED NURSE'S AIDE/ PATIENT CARE TECHNICIAN
• Traveled to various healthcare facilities to fill in CNA staffing for DNA's contracted clients.
CONTACT
****.*********@*****.***
EDUCATION
Post-secondary education, no
degree or certificate
Indiana University of Pennsylvania
High school graduate or
equivalency certificate (GED)
United Jr/Sr High School
SKILLS
• patient care technician and
medicine technician
• client coordinator
• customer service
LISA M. STEFFEY
• Demonstrated experience in long term nursing home facilities, rehabilitation for skilled facilities through Medicare programs.
• Assigned duties at a few various specialty hospitals to provide care . References are available upon request
Contact this candidate