Multilingual Virtual Assistant with Administrative Focus

Lilian Santos Silva Carrico

Lanham, MD

Phone: 240-***-****

Email: ****************@*****.***.**

Professional Summary

Compassionate and responsible professional with experience supporting children and families in social services. Strong communication, organization, and problem-solving skills. Experienced working with diverse communities. Fluent in Portuguese and currently improving English in the United States. Skills

• Child care and youth support

• Communication and interpersonal skills

• Organization and problem solving

• Administrative support

• Multilingual: Portuguese (fluent), English (intermediate), Spanish (basic) Work Experience

Coordinator – Children’s Shelter, Brazil

• Assisted with daily care and support for children in vulnerable situations

• Collaborated with social workers to organize activities and support programs

• Maintained a safe, structured, and supportive environment for children

• Assisted with administrative coordination and communication Sector Supervisor – Environmental Department, Municipal Government, Brazil

• Managed environmental documentation and compliance processes

• Prepared reports and coordinated inspections

• Assisted citizens and professionals with environmental regulations Education

Bachelor’s Degree in Biological Sciences – Brazil

Postgraduate Studies in Inclusive and Special Education Additional Information

• Currently studying English in the United States

• Strong adaptability and intercultural communication

• Experience working with families, children, and community services

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