Detail-Oriented QA Analyst with 6+ Years Experience

KPI Tracking

Data Visualization

Power BI

Business Intelligence

Operational Reporting

Advanced Excel

Data Insights

Tableau

Reporting Dashboards

Performance Monitoring

Data Analysis

Data Reporting

Slack

Microsoft Office

Confluence

SharePoint

Trello

ERP Systems

Microsoft Visio

Workflow Tools

Jira

Lucid chart

Asana

Microsoft Teams

Requirement Analysis

User Story Creation

Process Mapping

Gap Analysis

Business Requirements

Stakeholder Communication

Cross-Functional Collaboration

Agile Methodology

SDLC Framework

Backlog Management

Sprint Planning

Product Road mapping

Process Optimization

Change Management

Workflow Design

Business Process Improvement

Risk Management

Resource Allocation

Budget Planning

Scope Management

Vendor Management

Schedule Management

Quality Control

Cost Optimization

Amena Begum

+1-224-***-**** **********@*****.*** Schaumburg, US. PROFESSIONAL SUMMARY

Quality Assurance Analyst with 6+ years of professional experience supporting software testing, requirements validation, defect tracking, and quality improvement across dynamic technology environments. Strong hands-on experience using tools such as Jira, Selenium, SQL, and Advanced Excel to execute test cases, track defects, and validate system functionality. Skilled in requirements analysis, test planning, regression testing, and gap analysis to identify defects and quality risks. Proven ability to collaborate cross- functionally with product, engineering, and business teams to improve software quality and support reliable application releases in fast- paced development environments consistently.

KNOWLEDGE & SKILLS

EXPERIENCE

Quality Assurance Analyst ` Jan 2025 – Present

Viz Digital Marketing LLC

Collaborated with stakeholders and cross-functional teams to gather and validate business requirements, ensuring accurate test coverage and functional validation during development cycles.

Analyzed system behavior and operational data to identify defects, validate functionality, and support quality assurance reporting and issue resolution.

Worked closely with product, engineering, and QA teams to translate business requirements into test scenarios, acceptance criteria, and functional validation checks within Agile environments.

Performed test planning, test case execution, and defect tracking while supporting gap analysis to identify system issues and quality improvement opportunities.

Validated application functionality and data accuracy using tools such as SQL, Power BI, and Excel while supporting QA reporting and system verification.

Supported release cycles by tracking defects, maintaining testing documentation, and ensuring alignment between business requirements and implemented system features.

Business Analyst May 2023 – Dec 2024

Ratsel International Pvt Ltd, India

Collaborated with cross-functional teams using Agile/Scrum methodologies in Jira to gather and document business requirements, manage product backlogs, and support sprint planning activities.

Analyzed business needs and contributed to developing product roadmaps and project timelines within the SDLC framework using Microsoft Project and Tableau to support delivery planning and milestone tracking.

Conducted risk assessments and supported change management initiatives by identifying process gaps and recommending workflow improvements using tools such as SharePoint.

Worked closely with stakeholders and development teams to translate business requirements into clear functional specifications, ensuring alignment with product goals and customer needs.

Supported vendor coordination and maintained project documentation using Confluence while tracking operational performance metrics through Tableau dashboards.

Documented business processes and workflows using Lucid chart to improve system understanding, enhance collaboration across teams, and support solution implementation.

Technical Business Analyst Feb 2020 – Aug 2023

Synopsys Inc

Analyzed business requirements and supported migration of legacy systems to cloud infrastructure, improving scalability and operational efficiency.

Collaborated with stakeholders and solution architects to translate functional requirements into clear technical specifications.

Assisted development teams with CI/CD pipeline integration using Jenkins, GitLab CI, and Azure DevOps to improve deployment efficiency.

Monitored project budgets and operational metrics to support cost tracking and resource planning.

Conducted risk analysis and mitigation planning to ensure stable and compliant solution delivery.

Coordinated with QA teams on test planning, test execution, and defect resolution to ensure product quality.

Facilitated stakeholder meetings and requirement sessions to align business needs and project objectives.

Developed Power BI dashboards and Excel automation reports to enhance operational visibility and decision-making.

Maintained compliance documentation aligned with ITIL standards to support governance and audit readiness.

Supported change management during system rollouts through user training, documentation updates, and communication planning.

PROJECTS

Commute Buddy (University Pooling Transport Service): Designed a peer-to-peer ride-sharing platform for students by conducting user interviews, defining personas, analyzing user trends, and developing a product roadmap and business model strategy.

Meerkat Software Implementation Planning: Planned SDLC-based software implementation for a HCaaS project by prioritizing requirements, conducting risk assessments, and creating release roadmaps with effort and cost estimations.

CBC Rentals Sales & Marketing Project: Conducted market segmentation, competitor analysis, and positioning strategy to develop product marketing recommendations based on customer insights and market research.

Centralized Criminal & Police Database Prototype: Designed a centralized criminal database prototype using SDLC methodologies to improve accessibility and increase operational productivity by 40%.

Human Activity Recognition from Videos: Built a CNN model using Python, TensorFlow, and Keras to analyze video-based human activities and deployed the solution using AWS EC2. CERTIFICATIONS

Certified Scrum Product Owner (CSPO)

EDUCATION

Master of Science in Information Technology Project Management Indiana Wesleyan University Marion, Indiana 2023 – 2025

Bachelor of Engineering in Computer Science

Osmania University Hyderabad, India 2017 – 2021

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